Customer Ratings & Reviews
- Model:
- HAF-CIN
- SKU:
- 12312329
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the product's excellent water quality, ease of use, and overall strong performance. They also appreciate its straightforward installation, good fit, and compatibility with specific refrigerators. While some customers find the product to be overpriced, there are generally no reported issues with leakage.
This summary was generated by AI based on customer reviews.
No More Red Light
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Filter is okay. How do I really know that it is doing what it is supposed to do? I am hopeful. Just hate seeing the red light on my refrigerator. lol.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Myles,
Thank you for reaching out. and loving our product.
Just to give you an insight about our product.
WATER FILTERS
Provides you with the following benefits
High-grade carbon block removes up to 99% of contaminants and protects the components of your refrigerator from potential sediment
Removes up to 80% more contaminants than other leading compatible filters
Warning: Only Genuine Samsung filters are guaranteed to properly fit your refrigerator NSF certified to standards 42, 53, and 401 to remove up to 99% of select chemicals, pharmaceuticals, pesticides, herbicides, and heavy metals Do not remove minerals that may be beneficial to health
Here are some troubleshooting steps that you can use in the future.
Replace the water filter in your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00060149/
Replacement filter doesn't fit in your refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01109722/
Incase you will be needing a new filter in the future you may purchase it using this link:
https://www.samsungparts.com/Default.aspx
For any other concern you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung.
Have a great day.
Reference Ticket Number:1144496381
^^Ross
- Pros mentioned:Water quality
very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These filters are really good and the water tastes very good after using these filters.
I would recommend this to a friend - Pros mentioned:Overall performance
Works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is something I always use as filter for my refrigerator
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung Water Filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and easy to install. Great tasting with no odors
I would recommend this to a friend - Pros mentioned:Overall performance
Great Price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace water filter with a factory replacement. Worked great. Thank you.
I would recommend this to a friend It works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced which is par for the course in appliances.
I would recommend this to a friendIt works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I put it in and the warning light turned off......
I would recommend this to a friend- Pros mentioned:Water quality
Great Tasting Water
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This filter makes the water taste great! Its just like bottled water, maybe even better
I would recommend this to a friend - Pros mentioned:Overall performance
These filters work great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These water filters work great for my Samsung Refrigerator.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy install and taste great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Just follow the instructions and you’ll be back to great tasting water.
I would recommend this to a friend Does what it should
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looked all over for a cheaper filter, but not able to find any. Samsung is a decent appliance, but the filters are rather pricey. With our water, we reset it at least twice before actually replacing it. Hasn't seemed to had any effect on the overall water quality.
I would recommend this to a friendBrand response from Samsung
Posted .Hello superdave001,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will take note of your feedback as this helps us improve the quality of the service we provide to all our customers.
You can check this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.
You may also use this link https://www.samsung.com/us/support/answer/ANS00079481/ for regular maintenance of your refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144541683.
-Noraina
- Pros mentioned:Water quality
Clean water
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These filters help reduce sediment in my water and makes the water much cleaner to drink
I would recommend this to a friend It doesn't matter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cost too much I still had problems with my Samsung ice maker they told me only use the name brand I've gone through 3 ice maker I switch to the brand & Ice still built up.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to hear that your unit is not working as designed. You are a valued customer and your experience matters to us. We are continually improving the quality of our products and your feedback is vital to that process. We would like to look into any concerns that you have with your appliance. For further assistance, please reach out directly to our support team on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143614784) and it will help our team pull up your information. We thank you for choosing Samsung for your home. ^Lena
Filter; required for product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Filters don't last long enough for the cost of filter.
I would recommend this to a friendSamsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Found out the hard way always use Samsung filters . Thanks
I would recommend this to a friend- Pros mentioned:Water quality
Great filter!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can immediately notice a difference in taste and water quality. Great filter!
I would recommend this to a friend - Pros mentioned:Installation
Great Buy and Great Product. Will recommend for o
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Buy and Great Product. Will recommend for others
I would recommend this to a friend - Pros mentioned:Ease of use
Great filters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great filter. Very easy to put in and take out and the price for the 2 pack is very good.
I would recommend this to a friend - Pros mentioned:Installation
First filter since original, no complaints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, filters our water no problem! Made of strong plastic, priced right!
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to replace the cartilage and the two pack is very convenient
I would recommend this to a friend