Customer Ratings & Reviews
- Model:
- HAF-CIN
- SKU:
- 12312329
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the product's excellent water quality, ease of use, and overall strong performance. They also appreciate its straightforward installation, good fit, and compatibility with specific refrigerators. While some customers find the product to be overpriced, there are generally no reported issues with leakage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
OEM filter for reliability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went with this OM filter instead of the cheaper third party filters. It works great. I'm only giving it less than five stars because of the cost factor.
I would recommend this to a friend It's a water filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've lived in two different cities now with this fridge and these filters and the water seems to taste a little weird. Not sure if it's the tap or the filter but I have no choice as this is the only filter that fits my fridge. Better than nothing.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Muzikguy,
We appreciate you taking the time to leave us a review on your Samsung water filter. We apologize for the inconvenience since you experience an unusual taste in your water dispenser.
To help you with this, I will provide a link that indicates a troubleshooting guide if the water from the dispenser tastes unusual.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001875/.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144301194
^Rainly
- Pros mentioned:Ease of use
Great deal.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy ro replace. They never seem to go on sale, so this is a good way to buy at a discount.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy Change Filters
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to change out! Thought it would be a process but was very easy.
I would recommend this to a friend - Pros mentioned:Water quality
Better water filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been buying this water filter since we got the refrigerator and water taste great
I would recommend this to a friend The Smsung water filter expensive but needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This water filter is expensive but needed. When we purchased the refrigerator we did not take into account that we would have to frequently purchase these filters to the tune of $50 each.
I would recommend this to a friendBrand response from Samsung
Posted .Hello tracey5,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will take note of your feedback as this helps us improve the quality of the service we provide to all our customers.
You can check this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.
You may also use this link https://www.samsung.com/us/support/answer/ANS00079481/ for regular maintenance of your refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144509838.
-Noraina
- Pros mentioned:Water quality
Worth
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying two is much cheaper than buying single. Water taste is also way tastier
I would recommend this to a friend - Cons mentioned:Price
Expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive. Better prices online. Don't buy Best Buy lots of options online.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Water quality
Samsung water filters are the vest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would buy nothing else but these water filters. Best Buy quick delivery.
I would recommend this to a friend - Pros mentioned:Installation
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great water filter! Easy to take out and easy to install!
I would recommend this to a friend - Pros mentioned:Water quality
easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great filter. Stopped buying bottled water. Great taste for water and ice cubes.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Filters
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to replace and worth the price!! Only replace minimum every 6 months!
I would recommend this to a friend - Pros mentioned:Ease of use
easy to install this water filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water filter is easy to install in my Samsung refrig. Works as advertised.
I would recommend this to a friend - Pros mentioned:Overall performance
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. and works good Nice filter. gave it a 5 star
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to replace
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was super easy to remove the old one and install the new one.
I would recommend this to a friend Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the filter that is used with my brand of refrigerator. Worked just fine
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for the 5 Stars, Senior. ^Lo
- Pros mentioned:Ease of use
Samsung filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. I always feel confident I have a genuine Samsung filter when purchased from Best Buy.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Nita,
Thank you for reaching out and sharing your feedback about the water filter in your Samsung refrigerator. We are glad to know that you find it so easy to install and we appreciate your trust in our genuine Samsung water filter.
For your future reference, you may visit this link https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator.
You can also watch the video on this link https://www.youtube.com/watch?v=ADl9sxfPADE on how to replace the water filter.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144365462.
-Noraina
- Pros mentioned:Water quality
Love these.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work very well and serve the purpose of filtering out water and ice.
I would recommend this to a friend Umph!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too bad it only last 6 months sometimes lass dependingon how much water you drink. Pulling out the fridge and turning of the water line becomes tedious. They should've made a filter to last a year.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Sirthor,
Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
About the water filter in your Samsung Refrigerator.
when it’s time to change it, which is about every 6 months. First make sure you purchase a genuine Samsung filter made specifically for your fridge model. You can find replacements on Samsung.com. When you’re ready to replace it, turn off the water line to the fridge, drain the waterline by running the dispenser, and then turn the old filter counterclockwise to pull it out. After you insert the new filter, turn it clockwise to lock it in place, and then turn your water valve back on. All that’s left is to run the water for a few minutes to flush it and reset the replace filter alert on your fridge.
https://www.youtube.com/watch?v=jqKv2qwO_hk
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number:1144305210
^Ross
- Pros mentioned:Ease of use
Good filters for decent price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have ordered this product from Best Buy before. The filter is easy to install.
I would recommend this to a friendBrand response from Samsung
Posted .Hey, wazzadude, thanks for taking a moment from your busy day to tell us how easy it was to replace your Samsung water filter! ^Mae