Customer Ratings & Reviews
- Model:
- HAF-CIN
- SKU:
- 12312329
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the product's excellent water quality, ease of use, and overall strong performance. They also appreciate its straightforward installation, good fit, and compatibility with specific refrigerators. While some customers find the product to be overpriced, there are generally no reported issues with leakage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
works great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install and does the job - ordered a 2 pack for convenience
I would recommend this to a friend Not easy to replace
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The three stars is not for the seller but for the product, is difficult to replace
I would recommend this to a friend- Pros mentioned:Ease of use
Works just like the ones that came with fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy replacement and haven't had any issues with filters over time.
I would recommend this to a friend Water quality good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint with the water filter is that it is very difficult to remove and install. I need to use pliers to to rotate filter for removal and installation. No other choice for this refrigerator.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Drb1,
We appreciate you reaching out regarding your inconvenience with our Samsung Refrigerator water filter and we know how important water filters are especially if we need quality water for our daily water intake. We apologize for the inconvenience that you are having a hard time replacing the water filter. Don't worry we will surely notate your feedback about this matter.
I would like to help by providing this link to properly guide you on the water filter replacement:
Replace the water filter in your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00060149/
For other troubleshooting guides:
https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https://www.samsung.com/us/support/
You may also use this link for regular maintenance or your refrigerator:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144297535
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great for filtering
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to filter water for refrigerator and even has reminder stickers for changing out BUT, why pay this much for one when you can get to (BB)generic ones for at least $10 less
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I can answer this question for you. Samsung refrigerators are only tested with Samsung Branded parts. Meaning that our Samsung water filter is a perfect match and cannot harm your unit. Thank you for choosing Samsung. ^Brad
- Pros mentioned:Water quality
GREAT
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WATER TASTE GREAT. LOVE THE PRICE AND WILL DEFINITELY BUY AGAIN
I would recommend this to a friend - Pros mentioned:Water quality
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying original parts for my fridge is the best thing that anyone can do.
I would recommend this to a friend No other choice....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will start by saying that we have hard water. This is my second purchase of this filter both from bestbuy, and I am not happy with the filters life span. The one that came with the refrigerator was good for 6 months, then I got a "replace filter" warning from the refrigerator; I found time to replace the filter after 7 months. All was great for so far. Here is where the issue starts. The first replacement lasted around 2 months, then it just clogged to where water comes out really slow. It takes 1 minute'ish to fill a 2 cup glass. It's been 1 month now, as of this review, and this second filer has not clogged (so far). We will see, I will update this review on my next filter purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Stebantot,
Thank you for reaching out and sharing your experience with your water filter. I understand you had an issue with the first water filter's life span and the water does not dispense properly. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001875/ for the water dispenser issues to guide you. You can click "Water dispenses slowly" to get the right troubleshooting steps.
Another link you may find useful is this one https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator. We recommend that you replace the water filter every six months.
I also recommend watching the video on this link https://www.youtube.com/watch?v=XR86_O-ZfFA on how to fix your refrigerator's water dispenser.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144228619.
-Noraina
- Pros mentioned:Ease of use
As described
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and as described. I prefer brand name and got these on sale so it was a win-win.
I would recommend this to a friend - Pros mentioned:Water quality
Water filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It filters the water so good! I don’t think any other one would be as good!
I would recommend this to a friend - Pros mentioned:Installation
easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.affordable and easy to install, no need to get a technician to do it for me
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The filters are very easy to install as replacements for the original filters
I would recommend this to a friend - Pros mentioned:Overall performance
water filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a water filter, there is not much too say about it. I does the job
I would recommend this to a friend - Pros mentioned:Ease of use
Very good deal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first time to install in my ref and was a no brainer. Bought the pack to save money.
I would recommend this to a friend must have gotten a bad filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.well I just bought this item not even 2 months ago and the new filter needed light came on last nite, so thinking I got a not so good filter this time. They normally last about 4-5 months thought a bit strange. The price sure didn't go down.
I would recommend this to a friendWater has different taste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure what is going on but after I replace my filter the water from the dispenser tasted good at first but after a while I notice this weird after taste. I don't taste it all the time but that it still happens is strange to me.
I would recommend this to a friendBrand response from Samsung
Posted .Hi H2Ohappy,
We appreciate you taking the time to leave us a review on your Samsung water filter. We apologize for the inconvenience since you experience an unusual taste in your water dispenser.
To help you with this, I will provide a link that indicates a troubleshooting guide if the water from the dispenser tastes unusual.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001875/.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144300821
^Rainly
- Pros mentioned:Water quality
Samsung water filter
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the water. Great taste right from the fridge.
I would recommend this to a friend Works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed filters for the refrigerator that I bought recently.. works and fits just like OE
I would recommend this to a friend- Pros mentioned:Water quality
Geniune
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always go with geniune Samsung products. This filter never lets you down.
I would recommend this to a friendBrand response from Samsung
Posted .That's fantastic news, Berk. Thank you for being a loyal Samsung customer. ^Lo
- Pros mentioned:Ease of use
Easy install
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was easy to install and appears to be of good quality.
I would recommend this to a friend