Customer Ratings & Reviews
- Model:
- HAF-CIN
- SKU:
- 12312329
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the product's excellent water quality, ease of use, and overall strong performance. They also appreciate its straightforward installation, good fit, and compatibility with specific refrigerators. While some customers find the product to be overpriced, there are generally no reported issues with leakage.
This summary was generated by AI based on customer reviews.
WATER FILTER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AFTER INSTALLING IT FOR 7 DAYS, THE REFRI, NEEDS ANOTHER AS PER REFRIGERATOR.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know how crucial it is to replace the water filter, Marcus. We're here to assist.
We recommend checking the link below for more information about replacing the water filter to ensure it is installed correctly. You can also check the hyperlinks attached for other helpful tips and a video to watch from start to finish of the second link.
Replace the water filter in your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00060149/
Changing the water filter on your Samsung refrigerator:
https://www.youtube.com/watch?v=okAfV86M0iw
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146148730) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Water quality
Does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Water Filter is pretty easy to install but might need a pliers to turn and remove from receptacle inside the refrigerator. We frequently noticed a gritty white substance on the bottom of our glasses so we don't use that feature on the frig often and maybe that is due to not flushing the system well. At any rate, my dad continues to change the filter whenever the indicator light tells us the filter needs to be changed.
I would recommend this to a friendBrand response from Samsung
Posted .Hi choman,
We appreciate you reaching out regarding your inconvenience with our Samsung Refrigerator water filter and we know how important water filters are especially if we need quality water for our daily water intake. We apologize for the inconvenience that you are having a hard time replacing the water filter and for the gritty white substance coming from the water dispenser. Don't worry we will surely notate your feedback about this matter.
I would like to help by providing this link to properly guide you on the water filter replacement:
Replace the water filter in your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00060149/
For other troubleshooting guides you might want to check this link related to the water dispenser issue:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
You may also use this link for regular maintenance of your refrigerator to avoid future gritty white substances on your water :
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144300639
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Ease of use
Product did me justice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should, got nothing else to say. Buy the joint
I would recommend this to a friendBrand response from Samsung
Posted .How refreshing! Thank you for being the best part of Samsung. ^Lo
- Pros mentioned:Water quality
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with the purchase, good quality and long lasting product
I would recommend this to a friend - Cons mentioned:Price
goes out way too quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way Way too expensive. Dosen't last but 6 weeks and for $50 spend that money on faster internet or something useful. Just reset it and don't worry about the light
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Morigu13,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will take note of your feedback as this helps us improve the quality of the service we provide to all our customers.
You can check this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.
You may also use this link https://www.samsung.com/us/support/answer/ANS00079481/ for regular maintenance of your refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144512983.
-Noraina
Hole for water is smaller?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks the same on the outside but the hole where the water enters/exits is smaller than on the one that came with my Samsung refrigerator. My current filter expires this month so I'll give it a try then.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello pcom,
Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
About the water filter in your Samsung Refrigerator.
Replacing the water filter in your fridge helps keep your water tasting fresh and helps to prevent odors. Your Family Hub panel will notify you when it’s time to change it, which is about every 6 months. First make sure you purchase a genuine Samsung filter made specifically for your fridge model. You can find replacements on Samsung.com. When you’re ready to replace it, turn off the water line to the fridge, drain the waterline by running the dispenser, and then turn the old filter counterclockwise to pull it out. After you insert the new filter, turn it clockwise to lock it in place, and then turn your water valve back on. All that’s left is to run the water for a few minutes to flush it and reset the replace filter alert on your fridge.
https://www.youtube.com/watch?v=jqKv2qwO_hk
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number:141615
^Ross
Water filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I put this filter on and the little red light is still on indicating that the filter needs to be changed so not sure what to think of it I followed the instructions
I would recommend this to a friendBrand response from Samsung
Posted .Hi there! The filter indicator light is actually run on a timer and needs to be reset manually when the filter is changed. This link (https://bit.ly/37bZRUy) can walk you through how. ^Jecca
- Pros mentioned:Water quality
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Filter is good quality, had always use this product.
I would recommend this to a friend Hard to Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The filter works well, but VERY difficult to replace unless you turn the whole water supply off to the house, or pull out a very large and heavy frig which is not an option for a small woman. Pulling the appliance out and pushing back in can damage flooring. Samsung engineering design problem. I recommend the filter, but installation is horrible. Recommend the filter because you have to have one, and it does work once you get it changed.
I would recommend this to a friend- Cons mentioned:Price
SAMSUNG FILTER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS FILTER IS EXPENSIVE BUT DOES THE JOB ANYWAYS BUT IT WORKS
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for Samsung fridge filter , it is easy to install
I would recommend this to a friendBrand response from Samsung
Posted .It's refreshing to hear that this water filter has been a great fit for you. Thank you for choosing Samsung. ^Lo
Works fine but could be easier to change
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator should have an internal water cut off accessible inside so we don't have to roll the refrigerator out to shut the water off to change this filter every 6 months.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback. ^Lo
- Pros mentioned:Ease of use
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good, and easy to fix it. It's good for upto 300 gallons
I would recommend this to a friend - Pros mentioned:Ease of use
Good Filter System - Easy to Replace
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These filters are very easy to use and replace. Only downside is that they don't last particularly long and they're rather pricey.
I would recommend this to a friend - Pros mentioned:Overall performance
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||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hjvafsj;lsavdg;lkadgs;lsaf;lsakfs';kf;d'sakf;sakf;'sfd;l'sakfa;s'
No, I would not recommend this to a friend - Pros mentioned:Water quality
Great filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use country well water and these filters add freshness.
I would recommend this to a friend - Pros mentioned:Water quality
Great Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't really offer more feedback other than that the water tastes great!
I would recommend this to a friend - Pros mentioned:Ease of use
Good filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung filter is great and easy to replace from the fridge
I would recommend this to a friend - Pros mentioned:Ease of use
very good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It easy to remove the old and easy to install it. I love it
I would recommend this to a friend - Pros mentioned:Water quality
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my Samsung refrigerator the water is good
I would recommend this to a friend