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Customer Ratings & Reviews

$35.99
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The comparable value is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 10713 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's excellent water quality, ease of use, and overall strong performance. They also appreciate its straightforward installation, good fit, and compatibility with specific refrigerators. While some customers find the product to be overpriced, there are generally no reported issues with leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 514 Showing 10,261-10,280 of 10,713 reviews
  • Rated 3 out of 5 stars

    Easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to say if the filter is working well or not.....Having a new water system put in.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Bill,

      Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
      About the water filter in your Samsung Refrigerator.
      Replacing the water filter in your fridge helps keep your water tasting fresh and helps to prevent odors. Your Family Hub panel will notify you when it’s time to change it, which is about every 6 months. First make sure you purchase a genuine Samsung filter made specifically for your fridge model. You can find replacements on Samsung.com. When you’re ready to replace it, turn off the water line to the fridge, drain the waterline by running the dispenser, and then turn the old filter counterclockwise to pull it out. After you insert the new filter, turn it clockwise to lock it in place, and then turn your water valve back on. All that’s left is to run the water for a few minutes to flush it and reset the replace filter alert on your fridge.
      https://www.youtube.com/watch?v=jqKv2qwO_hk


      For further concerns, you may reach us via the following option.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us


      - Reference ticket number: 1144305443

      ^Ross Samsung

  • Rated 3 out of 5 stars

    No noticeable change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not notice a change in the taste of the water. I only use it for ice cubes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seems easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised to find this item at Menards for $20.00 less than Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    filter only last 6 months at most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    adds approximately $100 per year to cost of the refrigerator. looking for a generic replacement

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not crazy about these, have to change them every 3 months, no bueno

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, rsjazz, thanks for bringing this to our attention. Your opinion matters to us! Your feedback helps to improve the Samsung experience for everyone! ^Mae Samsung

  • Rated 3 out of 5 stars

    Needed for water filtration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required by Samsung every 6 months. Too expensive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Value pack

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the two-pack all the time for my Samsung refrigerator. It's a fantastic price, and it's cheaper than buying separately. This is a value buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a lil expensive, but I still need it for My fridge’s water dispenser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't get the generic brand for a Samsung fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried the generic version of this filter and it only had 1 "O" ring to seal it so it leaked a lot! Get the Samsung filter for the Samsung fridge!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Filter does not fit our refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though Samsung kept the same Model HAF-CIN/EXP and Replacement Cartridge:DA29-000020B but they changed the design. It does fit refrigerators built before 2017. Be careful to get the right cartridge. Best Buy only had the newer design.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too confusing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer creates confusing changes required to Copy-Print or other process. I had good luck making a copy, but when I needed to print from my computer, I get no info on how proceed. WIRELESS comes with a downside because if I had a printing connection, it would print.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    GENUINE Samsung part - problem free!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliance makers probably make a fortune on these filters. If you pondering your first replacement filter purchase, STAY AWAY FOM THE CHEAP OEM FILTERS. They can be more trouble than they are worth, and the next time you purchase the same item you could have different results.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your experience with us. We enjoy hearing from our satisfied customers. ^Lo Samsung

  • Rated 5 out of 5 stars

    Get the correct one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have found that it is often difficult to get the correct filter online so being able to pick it up in store is very convenient. The filter is the filter so it works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on sale so great price. Difficulty replacing filter.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Judy,

      Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of having a hard time replacing the water filter. We will surely notate this feedback for better products and options in the future.

      I highly recommend visiting these links for basic troubleshooting steps:
      Replace your water filter in your Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/warranty/

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144399967

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Fridge Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? 2 Samsung refrigerator filters seem to be doing the job of filtering our water and ice from our Samsung refrigerator which we bought from Best Buy and love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better filtering

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides more filtering than standard refrigerator filters that only use charcoal. Noticeable in taste and residue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get this when I price matched it to amazon and the price was great. I’m on my second filter for the year. I’m sure Best Buy price was better than Samsung’s

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's always great to get fresh tasting water. We're happy that you're happy Quina! ^Jecca Samsung

  • Rated 2 out of 5 stars

    Works now..but after it leaked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I followed all the directions properly and after initially installing it, it leaked everywhere and caused a lot of damage to my floors. It did not seal properly the first time I installed it. But by taking it out and reinstalling it, it works fine now. Pretty expensive for a water filter that only lasts 6 months

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    This was actually crap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These filters are ok at best. When we tested it was showing 270 particles were still in our water after filtration. That is unacceptable especially for the cost of this thing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Mike, we understand your concerns and we appreciate the feedback. The water filter removes unwanted particles from your water. However, it does not sterilize or destroy microorganisms. You may need to purchase a water purifying system to do that. The water filter is used to reduce contaminants such as lead, mercury, and pharmaceuticals that may be present in water. We thank you for being a Samsung customer. ^Lena Samsung

  • Rated 3 out of 5 stars

    Doesn't seem like it is working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are still getting a funny taste from the frig water even after the new filter.

    No, I would not recommend this to a friend