Customer Ratings & Reviews
- Model:
- HAF-CIN
- SKU:
- 12312329
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the product's excellent water quality, ease of use, and overall strong performance. They also appreciate its straightforward installation, good fit, and compatibility with specific refrigerators. While some customers find the product to be overpriced, there are generally no reported issues with leakage.
This summary was generated by AI based on customer reviews.
great samsung filter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great filter to use for 6 months. recommened this for everyone
I would recommend this to a friendHandy access to appliance parts.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I would have to buy these on line and pay shipping or go to a parts store. Handy access, reasonable price
I would recommend this to a friendFilter works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice machine wasn't working. Bought the filter at best buy. As soon as I put it in, it started producing ice.
I would recommend this to a friendWorking poorly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the manufacturer filter. After a few days the water flow gets restricted and I have to reinstall this filter which is brand new to get a strong water flow. Happens every few days! Don't know what the problem is!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Rich,
We appreciate you taking the time to leave us a review on the water filter. We apologize for the inconvenience since the water flow gets restricted and it happens every few days. I understand that this experience is not ideal.
I will provide you with a link that indicates the steps to replace the water filter.
Here's the link: https://www.samsung.com/us/support/answer/ANS00060149/.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144276120
^Rainly
Easy changing.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, lasts pretty long especially with well water. Easy ordering.
I would recommend this to a friendNot happy anymore
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When we bought the refrigerator and filter, water dispensed at the refrigerator had no discernible taste, just like that from our sink filter. Lately, even with a new filter, the water tastes bad, while that from the sink is still tasteless.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello goldenboy,
Thank you for reaching out and sharing your feedback about your water filter. I'm sorry to hear that the water dispensed from your refrigerator tastes bad even with the new filter. We would like to help you through this experience.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001875/ to guide you. Just click on "Water from the dispenser is warm or tastes bad" to get the right troubleshooting steps to fix the issue.
Another link that you may find helpful is this one https://www.samsung.com/us/support/answer/ANS00060149/ for the step-by-step instructions on how to replace the water filter in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144225935.
-Noraina
Piece of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having read up on alternate filter replacements, it’s encouraging to know the original is the best option.
I would recommend this to a friendKatzman
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried ordering this water filter from you the number of times because you don't stock it anymore it's sad I had to go to another store to get one and the last time I was in your store it still is not in stock and I didn't want to order it again because the last two times the artist never went through I've tried ordering it from two different stores and neither the stores with stocking it when I did get it from you I was very satisfied with the product
I would recommend this to a friendGreat deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to order. Offered discount if you ordered through subscription where filters are delivered once a year. Worth it!!
I would recommend this to a friendGreat filter.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This filter works well in my refrigerator but sometimes is a little difficult to remove.
I would recommend this to a friend2-pack
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two pack makes it so you don’t run out, one every six months.
I would recommend this to a friendSAMSUNG Water Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Just hate having to change every 6 months.
I would recommend this to a friendwater filter problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed with the water filter .I still do not have ice or water despite the replaced ice maker unit by a certified Samsung repair person earlier in the year. When I replaced the filter I expected both water and ice but I got a pathetic gurgle and a small bit of ice which was a struggle for sure! And I am expected to replace this filter every month! What an utter waste of money for a filter and ice making unit which does not work satisfactorily.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are experiencing some issues with your Samsung Refrigerator ice maker. I would like to make sure that you have the best experience with your appliance. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143221572. We thank you for being a part of our Samsung family. ^Brad
Fridge water filters
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say. It’s a water filter. I think it was a little cheaper somewhere else but just wanted it quick and Best Buy offered me free shipping since I’m an elite member.
I would recommend this to a friendWater filter for Samsung refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have Samsung refrigerator, they recommend using genuine filters. Don't risk of breaking your fridge with aftermarket products. Got these on sale, it comes in a pack of two for future use.
I would recommend this to a friendGood price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These filters fit perfectly in my Samsung refrigerator and were delivered as promised.
I would recommend this to a friendWater filters
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like that i can buy 3 at a time for a discount. Saves time and money.
I would recommend this to a friendsamsung good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did buy this online Water Filters for Select Samsung Refrigerators (2-Pack)
I would recommend this to a friendOverpriced but the real deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish these were lower in price, but it's worth it to get the subscription and saves around $15 per filter. Water filters are not something for which I want to use an off brand.
I would recommend this to a friendPerfect fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed new filter for refrigerator so that water flow would be better. Available when I needed it.
I would recommend this to a friend