Customer Ratings & Reviews
- Model:
- HAF-CIN
- SKU:
- 12312329
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the product's excellent water quality, ease of use, and overall strong performance. They also appreciate its straightforward installation, good fit, and compatibility with specific refrigerators. While some customers find the product to be overpriced, there are generally no reported issues with leakage.
This summary was generated by AI based on customer reviews.
Great filters
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best filter for the Samsung fridge. It has to be replaced every 6 months.
I would recommend this to a friendEasy out easy in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The water filter was easy to take out and easy to put in. Save money buying the two pack well worth it.
I would recommend this to a friendNot Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The filter light change on already. So? Not sure about the filter.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Minette W,
We're happy to answer your inquiry about your water filter concern.
The water filter light is the indicator if you need to replace the filter.
Once the water filter is replaced and the light is still on, we highly suggest checking the link below for the steps to reset the filter light.
https://www.samsung.com/us/support/answer/ANS00060149/
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146243392, which will help our team pull up your information.
^Rainly
- Cons mentioned:Price
Way over priced for what it is and does
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had I known that you had to buy such an overpriced filter for my Samsung refrigerator I would have never bought it. It is like tossing $100.00 a year into the trash.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello rahjr8,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We understand that our product is expensive, however, you won't regret the quality of water that will be produced. We will take note of your feedback to improve more on the quality of the products we offer.
I am providing this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.
You can also check this link
https://www.samsung.com/us/support/answer/ANS00079481/ for some tips on how to keep your refrigerator clean.
Another link you can check is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144493202.
-Noraina
Exactly what I was looking for!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was having a hard time finding my refrigerator filter and this was exactly what I needed
I would recommend this to a friendThis was a replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only use the Samsung brand because this is the recommended brand I was told to use
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for being a loyal Samsung customer! ^Lo
Better to use name brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have found it is better to use the name brand filters. It is also better to buy the twin pack.
I would recommend this to a friendExpensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really think filters should last more than 6 months. They are very costly. There is no choice on the product. We are forced to buy a certain brand to function in the refrigerator.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Wizard,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will take note of your feedback as this helps us improve the quality of the service we provide to all our customers.
You can check this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.
You may also use this link https://www.samsung.com/us/support/answer/ANS00079481/ for regular maintenance of your refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144510008.
-Noraina
Replacement water filter for Samsung
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a functional filter for my Samsung refrigerator/freezer.. I find that i need to turn using a pliers or vise-grip to remove
I would recommend this to a friendFilters
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for Samsung refrigerator without going to the store.
I would recommend this to a friendExcellent water filters for Samsung refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Originally I didn’t purchase Samsung water filters and they had to be replaced in 3 months.
I would recommend this to a friendGood Clear Water that tastes fine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I routinely replace the filter on the fridge. This way I can be assured of clear clean water.
I would recommend this to a friendDoes the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work, and keep the fridge running. Price is right.
I would recommend this to a friendvery erratic filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some filters work for a whole month, some seem to run out very quickly. This is the only filter available for this model refrigerator so you have to buy it, but it is not worth the cost.
No, I would not recommend this to a friendTrue brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appreciate the confidence of using a Samsung filter and the automatic delivery,
I would recommend this to a friendGreat Product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The material complied with my requirements and expectations! Highly recommended.
I would recommend this to a friendI think it is a pain in the neck to have to change
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy about buying something that's not necessary t change I have changed it once since we. Bought frig. Employees are clueless n the store They have no idea what I needed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Meribeth,
Thank you for giving us your feedback about the water filter. I understand that you need to know the compatible water filter on your refrigerator.
I will provide you with a link that indicates the compatible water filter that can fit on your refrigerator.
Here's a link: https://www.samsung.com/us/support/answer/ANS00060149/.
Also, you can check this link: https://www.samsung.com/us/home-appliances/refrigerators/water-filters/.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144241526
^Rainly
long life
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasts for quite a long time. Very difficult to remove.
I would recommend this to a friendwhy do these not last longer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.for the price, I'd think these filers would last longer. Not that our well water is bad, I've been to house hold where if was terrible, if I lived their I'd buy cases of these filers
I would recommend this to a friendNeeded to replace my filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The turnaround time was great! One day. Absolutely perfect
I would recommend this to a friend