Customer Ratings & Reviews
- Model:
- HAF-CIN
- SKU:
- 12312329
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the product's excellent water quality, ease of use, and overall strong performance. They also appreciate its straightforward installation, good fit, and compatibility with specific refrigerators. While some customers find the product to be overpriced, there are generally no reported issues with leakage.
This summary was generated by AI based on customer reviews.
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this product. I little difficult to install
I would recommend this to a friendWaterfilter leaks after install per instructions
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My filter has a failure to communicate to my Samsung Frig. The connection point on the filter is dead center however the 'male' connector in my frig is more top center. This is causing water to leak everywhere inside my frig. Not sure if this a filter model change, something broken in my frig, or poor QA/Design. Either way about $50 misspent.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Lockedathome, I see that you have some concerns with with installing your new Samsung Water Filter and know that can be a task. I want to provide you with information sure to get your unit operating properly. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
If you need additional assistance, we can help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143835035. We thank you for joining our Samsung community. ^Brad
Not a good idea
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't recommend automatic subscriptions. They can't be cancelled on-line. Tried twice with 2 different support agents and is still shipped anyway.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RobertL,
We understand how you feel about the water filter automatic subscription.
We suggest contacting us via the options below to speak with a live representative for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good filters and reasonably priced. Would def recommend
I would recommend this to a friendFilter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my fridge as a replacement. Very satisfied.
I would recommend this to a friend- Cons mentioned:Leakage
Had nothing but trouble it leaked all over my floo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It leaked all over the floor would never get a refrigerator with this filter
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you were experiencing an issue with your Samsung Refrigerator. I would love the opportunity to change that. When changing the water filter you always want to make sure you turn the water off to the fridge before changing the filter. If the issues still persist, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142478550. We thank you for being a part of the Samsung family. ^Brad
clean filter water but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is perfect for the samsung refrigerator water. but the refrigerator itself i would say is 1/5 i've had the refrigerator for 5 years and within the first 2 years it was freeze up and not work, i actually had to break off the back of the inside wall so it wouldn't freeze. ice maker does not work, and the water dispenser is now not giving water. do not buy the refrigerator
No, I would not recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using these filter for years, never let me down.
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased this filter few times and will continue
I would recommend this to a friendGood filters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good filters for my Samsung refrigerator fit perfect
I would recommend this to a friendIt fits and it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad this necessary item is always available at best buy
I would recommend this to a friendReally easy to install filters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! bought the 2 water filters for a great price.
I would recommend this to a friendGreat Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is genuine samsung water filter for refrigerator.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for the 5 Stars, Varun. ^Lo
oem best fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tired of aftermarket look alikes. excellent water flow.
I would recommend this to a friendWater filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of pricey, but always good to get a deal on a two pack.
I would recommend this to a friendGreat filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great filter and I highly recommend for a compatible fridge.
I would recommend this to a friendvery good filters
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online, good selection and delivered home.
I would recommend this to a friend- Cons mentioned:Price
It works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent filter, just have to go through 3 gallons of water to use it and it's not cheap.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Chagen,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
Proper guide in replacing the water filter:
https://www.samsung.com/us/support/answer/ANS00060149/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144317901
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like how it goes in and gives you mths to keep track
I would recommend this to a friendGreat filter for your Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's one of the best money can buy at Best Buy Store
I would recommend this to a friend