Customer Ratings & Reviews
- Model:
- HAF-QIN
- SKU:
- 5859301
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the water filter for select Samsung refrigerators, particularly praising the water quality and ease of use. Many find the filter to be a perfect fit and appreciate its overall performance and simple installation. However, some customers have expressed concerns about the price, and a few have mentioned issues with leakage and the ice maker.
This summary was generated by AI based on customer reviews.
Got it on time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came just as expected. I was very pleased with the service
I would recommend this to a friendFiltration
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water filtration is of excellent quality and works wonderful
I would recommend this to a friend- Cons mentioned:Price
It filters water
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not a fun purchase it’s expensive but it’s a necessity for the refrigerator if you want filtered water
I would recommend this to a friend Filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always in stock, wished this was a product had sale prices
I would recommend this to a friendNo more Bestbuy for me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sent me a defective filter on my auto resupply subscription. I called customer service and they sent a pick up tag. A few weeks later the faulty filter was sent back to me with a note saying used filters are not returnable. I called customer service again and explained the situation again and they sent another pick up tag. Once again it was sent back toe with a note saying this item wasn't returnable. For the third time customer service sent a pick up tag and once more it came back with the same note. I called customer service again and this time they said they couldn't do anything. They spent more money picking up and reshipping the same faulty filter than it would have cost to replace the item. Apparently nobody in customer service has the ability to interact with people in the return department. I know send copies of all my crutchfieild receipts to the Best buy women who kept sending back the filter and to Best buys CEO. The $45 filter has cost them over $8000 in sales in the past two years, not to mention the fact that I cancelled the filter subscription and buy those elsewhere now.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand your dismay about your overall experience receiving a defective water filter and returning it.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
- Pros mentioned:Installation
Replacement Filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to work with and replace with the refrigerator, the instructions were simple to follow, and having it delivered to the home was convenient
I would recommend this to a friend I love
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to buy again and recommend to my friends
I would recommend this to a friendShorter life than expected
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The filter lasts about 2 months and not 3 as advertised. Otherwise, it works as expected.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
We understand how you feel regarding this water filter. We are here to sort this out with you.
This water filter can last up to 6 months or so if it has already filtered 300 gallons of water whichever comes first.
^Rodel
Good price for a Samsung water filter.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good price for an authentic Samsung water filter.
I would recommend this to a friendGreat filter.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered it online for home delivery. Everything went as expected.
I would recommend this to a friendthe sent wrong item for the second time!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.once again, you sent me the wrong filter! 6 months ago you sent me wrong filter, and i went to the local Best buy and spent 2 hrs resolving a problem, getting correct filleter and and the manager PROMOSED that i info in the system is correct and next time i will get the correct filter. I can't believe, that you sent me the wrong filter agian!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AlexanderB,
To better address your service and purchase experience, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How can you say anything till you have used the thing?????
I would recommend this to a friendWater filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a water fliter, not much to say. Easy to replace.
I would recommend this to a friendFits perfectly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great water filter for my refrigerator last 6 months as indicated
I would recommend this to a friendFilter is not easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not necessarily a review of the filter, but the new fridge I bought that uses this filter is impossible to get this filter in easily.
No, I would not recommend this to a friendCould last a little longer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great filter but I wish it could last longer. It usually needs changing sooner than it says.
I would recommend this to a friend- Cons mentioned:Price
Perfect function - too costly
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a rip off.. Why would a filter cost so much?. Very expensive. I now have a whole house filter and depend on that
No, I would not recommend this to a friend Instructions Bad, But The Right Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the correct water filter, but instructions were bad.
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Safe packaged. Easy to install. I use it almost for 5 months.
I would recommend this to a friendGreat water filter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.City water comes out tasting great from the water dispenser.
I would recommend this to a friend