Customer Ratings & Reviews
- Model:
- HAF-QIN
- SKU:
- 5859301
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the water filter for select Samsung refrigerators, particularly praising the water quality and ease of use. Many find the filter to be a perfect fit and appreciate its overall performance and simple installation. However, some customers have expressed concerns about the price, and a few have mentioned issues with leakage and the ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Water quality
Quality Water Filter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality water filter for my quality refrigerator. Don’t buy substitutes to save dollars that don't last.
I would recommend this to a friend water filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the product and Filter replacement is required.
I would recommend this to a friendH2O Filter
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OEM product you'll never get wrong, buy it at a reputable store.
I would recommend this to a friend- Cons mentioned:Price
Water Filyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to replace and no problem of leaking. Price is higher compared to buying direct to Samsung.
I would recommend this to a friend Serves it purpose
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water filter was sufficient. Filters don't seem to last long.
I would recommend this to a friendDoes the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say? I need a water filter, this is the required item, so I have to buy it. A little pricey, but it lasts a while.
I would recommend this to a friendwater filter for samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe this is a good buy. I just wished there were more options for me to choose from.
I would recommend this to a friendWater filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Directions are not as easy to follow as stated in the maintenance book . Look to be functional
I would recommend this to a friend- Pros mentioned:Water quality
A necessary but annoying purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think my review is more on changing out the filter than the filter itself. But makes water taste a LOT better.
I would recommend this to a friendBrand response from Samsung
Posted .We understand the sentiments you shared about the water filter changing process. Let's address this right away, Brenda.
I have shared a guide below for instructions for a smooth water filter replacement process. Please watch the instructional video and click on the embedded link included.
Replace the water filter in your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00060149/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147006231, to help our team pull up your information.
Have a great day!
^Chrystel
ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't regret of this purchase. It was a good choice. Easy to use.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product fit for purpose. No complaints here.
I would recommend this to a friendRefrigerator filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed. Staff was kind and helpful.
I would recommend this to a friendFridge water filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was better than Amazon with a coupon. Easy to buy online and was delivered promptly
I would recommend this to a friendQC laose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shipping team mailed a wrong filter and I needed to go to the store to replace it. I am not sure why they did not check prior to sending it
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We're saddened that you had to experience this. To better assist you, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your specific concerns.
Have a great day!
Chrystel
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purification is good taste ok no taste of any chemicals
I would recommend this to a friendgood product so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product so far wish they would specify better product information on the type of product ID
I would recommend this to a friendthe sent wrong item for the second time!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.once again, you sent me the wrong filter! 6 months ago you sent me wrong filter, and i went to the local Best buy and spent 2 hrs resolving a problem, getting correct filleter and and the manager PROMOSED that i info in the system is correct and next time i will get the correct filter. I can't believe, that you sent me the wrong filter agian!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AlexanderB,
To better address your service and purchase experience, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Good filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but it was a little tricky to figure out if this model was the correct one.
I would recommend this to a friendNot bad!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Life on this needs to expend they just don’t last long time!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lovac,
Thank you very much for your review of one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
^Rodel
Good filter
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Filter is good but have to replace it every 2 months
I would recommend this to a friend