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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.8 out of 5 stars with 3243 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the water filter for select Samsung refrigerators, particularly praising the water quality and ease of use. Many find the filter to be a perfect fit and appreciate its overall performance and simple installation. However, some customers have expressed concerns about the price, and a few have mentioned issues with leakage and the ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 3,243 reviews
  • Rated 5 out of 5 stars

    Best one I had use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best so far bottle last us about 6 months I would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Pricey and hard to find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter is not sold at home improvement stores. They’re all pricey, but there’s no knock off cheaper version.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, Jstreck. ^Lo Samsung

  • Rated 4 out of 5 stars

    Installation not easy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was not easy at all. Check out the installation video before attempting to replace.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Filt3r

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received quickly, easily changed, in stock, easy order.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No more Bestbuy for me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent me a defective filter on my auto resupply subscription. I called customer service and they sent a pick up tag. A few weeks later the faulty filter was sent back to me with a note saying used filters are not returnable. I called customer service again and explained the situation again and they sent another pick up tag. Once again it was sent back toe with a note saying this item wasn't returnable. For the third time customer service sent a pick up tag and once more it came back with the same note. I called customer service again and this time they said they couldn't do anything. They spent more money picking up and reshipping the same faulty filter than it would have cost to replace the item. Apparently nobody in customer service has the ability to interact with people in the return department. I know send copies of all my crutchfieild receipts to the Best buy women who kept sending back the filter and to Best buys CEO. The $45 filter has cost them over $8000 in sales in the past two years, not to mention the fact that I cancelled the filter subscription and buy those elsewhere now.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand your dismay about your overall experience receiving a defective water filter and returning it.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Pricey

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has their own brand of filter that works perfectly fine and is half the price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is always number one for my refrigerator!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fits! works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lasts a long time, is the right fit for my fridge!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In store pick up water filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a water filter that fits our refrigerator and was in the store when I went there

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Water Filter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Water tastes great. I recommended setting up autodelivery so you don't have to worry about it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The cost of clean water

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the filter is a little pricey you deserve clean water.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery. Its good filter and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator water filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well just a little difficult to install. Needs pictures or better directions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it needs to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not very easy to install. But it’s a filter and does what it needs to

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Quality Water Filter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality water filter for my quality refrigerator. Don’t buy substitutes to save dollars that don't last.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    water filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the product and Filter replacement is required.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    H2O Filter

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OEM product you'll never get wrong, buy it at a reputable store.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Water Filyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to replace and no problem of leaking. Price is higher compared to buying direct to Samsung.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? I need a water filter, this is the required item, so I have to buy it. A little pricey, but it lasts a while.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shorter life than expected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter lasts about 2 months and not 3 as advertised. Otherwise, it works as expected.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We understand how you feel regarding this water filter. We are here to sort this out with you.

      This water filter can last up to 6 months or so if it has already filtered 300 gallons of water whichever comes first.

      ^Rodel Samsung