Customer Ratings & Reviews
- Model:
- HAF-QIN
- |
- SKU:
- 5859301
Customer reviews
Rating 4.8 out of 5 stars with 3102 reviews
(3,102 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the water filter for select Samsung refrigerators, particularly praising the water quality and ease of use. Many find the filter to be a perfect fit and appreciate its overall performance and simple installation. However, some customers have expressed concerns about the price, and a few have mentioned issues with leakage and the ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fit
Rated 5 out of 5 stars
Great choice for replacement.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its what we needed for a replacement. Fit just right is a little pricey but better to just fit original parts.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Ragu10, thank you for reviewing your new Samsung Water Filter. We thank you for being a part of our Samsung family. ^Brad
- Pros mentioned:Installation
Rated 5 out of 5 stars
Water Filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The water filter was easy to install and it works great!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent I like it…… never a problem like that product
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
water filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The filter works fine. It was easy to install. no problems at all.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent water filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This filter works very well - and more important, the automatic delivery is great. The filter is relatively inexpensive (the system for the previous refrigerator cost twice as much).
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great samsung water filter . Easy to fit
I would recommend this to a friend - Pros mentioned:Installation
Rated 4 out of 5 stars
Refrigerator Water filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It Came timely, It installed easy & is working fine
I would recommend this to a friend - Pros mentioned:Water quality
Rated 5 out of 5 stars
genuine part
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Genuine product. Easy fit. The water taste great after installation. A bit pricey at the time of purchase but the price has come down since.
I would recommend this to a friend Rated 5 out of 5 stars
Real deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Previously purchased an Amazon replacement which turns out to be a knock off despite stellar reviews. Best Buy has better franchising process so pretty unlikely it could be a fake. I was right. It was the right product and shipping was on time.
I would recommend this to a friendRated 5 out of 5 stars
Water filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just as ordered - loved the customer service of the delivery men as well
I would recommend this to a friendRated 5 out of 5 stars
Best filters
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These work. These are great. They only last 6 mos at best.
I would recommend this to a friendRated 5 out of 5 stars
Water filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great as usual and efficient. Doesn’t last long though.
I would recommend this to a friendRated 5 out of 5 stars
Love Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to install. Would recommend. Refrigerator is perfect size.
I would recommend this to a friendRated 3 out of 5 stars
Overpriced, difficult to install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Other model sizes of filters are cheaper for some reason, those are longer sized. Other brock and mortar retailer (like a certain blue store) sell these for less. Trying to get the filter in or out, the thing is actually not easy to grasp, let alone turn. Apparently you can easily install this wrong and it will leak everywhere. 'Filtered' water still has that sink flavor, and some leftover hard water minerals. A complicated mess.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand the importance of a reliable and easy-to-use filter for your refrigerator. Let's get the information that you need about the filter.
I have provided a link below to help ensure you have an easy way of changing the water filter and see the standards we have set for the water filter. Please watch the video and check the hyperlinks for additional information.
Replace the water filter in your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00060149/
Should you need more assistance with the water filter, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146255792) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
- Cons mentioned:Price
Rated 3 out of 5 stars
Filter Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It f de Irs what it is supposed to do for a Samsung replace but a little over priced
I would recommend this to a friend - Cons mentioned:Price
Rated 3 out of 5 stars
Filtered goodness
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Higher priced but efficient in its purpose, geek squad installer was kind
I would recommend this to a friendBrand response from Samsung
Posted .Hello There,
Thank you very much for your feedback on our products. Should you need support in the future, please don’t hesitate to reach out to us at www.Samsung.com.
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144799996
Thank you for choosing Samsung. Have a great day.
Joy
Rated 4 out of 5 stars
Water filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Samsung product and always reliable company..
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 1 out of 5 stars
Worst Refrigerator ever! Rate it 0 stars!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst refrigerator I have ever had! numerous tech calls. IceMaker dies niot work. Best Buy nor Samsung standing by the procduct, Techs are great but thereis no permanent fix! Do not purchase Samsung!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how essential it is always to have ice to keep your beverages cold, JohnK. Let us help you with your ice maker.
To rectify your ice maker's concerns, please click the link and hyperlinks and watch the instructional video for tips.
The ice maker is not working (please choose the best that describes what you are experiencing with your ice maker):
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147119677, to help our team pull up your information when you message us.
Have a great day.
-John
Rated 3 out of 5 stars
Water filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to place correctly in the appliance, took multiple attempts.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate your feedback about your fridge's water filter, AHow. We'd love to get this taken care of.
You've just purchased a new filter for your refrigerator, but you're having trouble installing it to replace the old one. Please click the link and hyperlink and watch the instructional video for tips.
Replace the water filter in your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00060149/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146542541, to help our team pull up your information when you message us.
Have a great day.
-John
Rated 1 out of 5 stars
Not compatible with my fridge but recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot speak to the quality and value of the item because I was not able to use it, so my stars are not very relevant to this review. This item was a recommended item with my purchase of the Samsung counter depth fridge model RF18A5101SG/AA and the item is not compatible with my fridge and hopefully I can return it. It was very very difficult to find out whether the item was compatible with my fridge which was also upsetting and surprising. Impossible to install which helped us figure out it was incompatible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand how you feel. Allow us to help you.
The fridge model RF18A5101SG/AA does not require any water filter. Hence, the water filter you purchased is not compatible with the fridge.
Please check this link for more details.
What is in the box
https://www.samsung.com/us/support/troubleshooting/TSG01212012/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146691667) to help our team pull up your information.
Have a great day.
^Camille


