Customer Ratings & Reviews
- Model:
- HAF-QIN
- SKU:
- 5859301
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the water filter for select Samsung refrigerators, particularly praising the water quality and ease of use. Many find the filter to be a perfect fit and appreciate its overall performance and simple installation. However, some customers have expressed concerns about the price, and a few have mentioned issues with leakage and the ice maker.
This summary was generated by AI based on customer reviews.
Water filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Samsung product and always reliable company..
I would recommend this to a friend- Cons mentioned:Ice maker
Worst Refrigerator ever! Rate it 0 stars!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst refrigerator I have ever had! numerous tech calls. IceMaker dies niot work. Best Buy nor Samsung standing by the procduct, Techs are great but thereis no permanent fix! Do not purchase Samsung!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how essential it is always to have ice to keep your beverages cold, JohnK. Let us help you with your ice maker.
To rectify your ice maker's concerns, please click the link and hyperlinks and watch the instructional video for tips.
The ice maker is not working (please choose the best that describes what you are experiencing with your ice maker):
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147119677, to help our team pull up your information when you message us.
Have a great day.
-John
Water filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to place correctly in the appliance, took multiple attempts.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate your feedback about your fridge's water filter, AHow. We'd love to get this taken care of.
You've just purchased a new filter for your refrigerator, but you're having trouble installing it to replace the old one. Please click the link and hyperlink and watch the instructional video for tips.
Replace the water filter in your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00060149/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146542541, to help our team pull up your information when you message us.
Have a great day.
-John
Not compatible with my fridge but recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot speak to the quality and value of the item because I was not able to use it, so my stars are not very relevant to this review. This item was a recommended item with my purchase of the Samsung counter depth fridge model RF18A5101SG/AA and the item is not compatible with my fridge and hopefully I can return it. It was very very difficult to find out whether the item was compatible with my fridge which was also upsetting and surprising. Impossible to install which helped us figure out it was incompatible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand how you feel. Allow us to help you.
The fridge model RF18A5101SG/AA does not require any water filter. Hence, the water filter you purchased is not compatible with the fridge.
Please check this link for more details.
What is in the box
https://www.samsung.com/us/support/troubleshooting/TSG01212012/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146691667) to help our team pull up your information.
Have a great day.
^Camille
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only the original product seems to work in our fridge. Do not use generics
I would recommend this to a friendWrong buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the wrong filter for my Samsung refrigerator.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you, and stay safe!
^Chrystel