Customer Ratings & Reviews
- Model:
- HAF-CIN
- SKU:
- 9923128
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the excellent water quality, ease of use, and overall strong performance of the product. They also appreciate its easy installation, perfect fit, and seamless compatibility with select Samsung refrigerators. However, some customers find the product to be overpriced, and there are occasional concerns regarding leakage.
This summary was generated by AI based on customer reviews.
Water Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only place i can find a decent price for my replacement water filter
I would recommend this to a friendEasy water filter to replace
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The staff is always so helpful, they found what I needed & on my way.
I would recommend this to a friendNeeded
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need to replace my filters matched price with Amazon.
I would recommend this to a friendIt's a water filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a water filter. It filters water. What more is there to say??
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and brand name is always good choice.
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t recommend another filter the best there is
I would recommend this to a friendthanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.needed a filter and found one here, other store had wrong ones
I would recommend this to a friendexact fit no leaks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tried after market and it exploded. buy name brand for your fridge
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too soon for a review, however, we are very pleased with how quiet it is
I would recommend this to a friendExpensive but Necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you use the ice maker or filtered water in your fridge, there's no way around this product. I hardly ever use either, so I'm always surprised how quickly the filter light comes on. Last time, I figured the filter light was just a ploy to get me to replace the filter, but not long after the light came on, I noticed visible mineral deposits in my melted ice. So, I gave in and replaced it. I've taken to leaving the ice maker off most of the time; hopefully that helps.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello drilpy,
Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
About the water filter in your Samsung Refrigerator.
Replacing the water filter in your fridge helps keep your water tasting fresh and helps to prevent odors. Your Family Hub panel will notify you when it’s time to change it, which is about every 6 months. First make sure you purchase a genuine Samsung filter made specifically for your fridge model. You can find replacements on Samsung.com. When you’re ready to replace it, turn off the water line to the fridge, drain the waterline by running the dispenser, and then turn the old filter counterclockwise to pull it out. After you insert the new filter, turn it clockwise to lock it in place, and then turn your water valve back on. All that’s left is to run the water for a few minutes to flush it and reset the replace filter alert on your fridge.
https://www.youtube.com/watch?v=jqKv2qwO_hk
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number:1144312511
^Ross
works great. easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung appliances are great products. I would not hesitate to recommend them.
I would recommend this to a friendEasy to replace
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only reason why it is not 5 stars is that it seems they don't last long enough or I am drinking too much water one of the two...
I would recommend this to a friendBrand response from Samsung
Posted .Hello there, Okie! I know it may feel like they do not last long but these filters ususally last about 6 months or about 300 gallons of water of use. Thank you for taking the time to leave this review! ^Michelle
Stick with the branded filters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The generic filters don’t seem to last as long....
I would recommend this to a friendBrand response from Samsung
Posted .Thanks for the helpful suggestion, Josh. We are happy to hear that this filter gives you the clean and refreshing water you deserve. ^Lo
- Pros mentioned:Ease of use
Hard to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to use this filter for the refrigerator, but it is very hard to use. I like where it is located in the unit, which should make it easy to change. But, the pressure is so great, it's next to impossible for me to change. I have to use a pair of pliers to get the old one out. The new goes in with just a little difficulty.
I would recommend this to a friendBrand response from Samsung
Posted .Hi RedinAZ,
We appreciate you reaching out regarding your inconvenience with our Samsung Refrigerator water filter and we know how important water filters are especially if we need quality water for our daily water intake. We apologize for the inconvenience that you are having a hard time replacing the water filter. Don't worry we will surely notate your feedback about this matter.
I would like to help by providing this link to properly guide you on the water filter replacement:
Replace the water filter in your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00060149/
For other troubleshooting guides:
https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https://www.samsung.com/us/support/
You may also use this link for regular maintenance or your refrigerator:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144301463
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy is so helpful & knowledgeable. The service was great.
I would recommend this to a friendGreat value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better pricing than Samsung and quick/convenient!!!
I would recommend this to a friendGreat Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to replace and in very affordable price range.
I would recommend this to a friendGreat Filter for Samsung Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Samsung refrigerator and the filter system is great. Good product.
I would recommend this to a friend- Pros mentioned:Water quality
Worth the investment if you drink water a lot!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can definitely tell the difference between new and old filters. It definitely takes the iron taste out of the water.
I would recommend this to a friend Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great that it was stocked at Best Buy didn't have to shop around
I would recommend this to a friend