Customer Ratings & Reviews
- Model:
- HAF-CIN
- SKU:
- 9923128
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the product for its excellent water quality, ease of use, and strong overall performance. They also value its straightforward installation, good fit, and perfect compatibility with select refrigerators. While some customers find the product to be overpriced, issues such as leakage are not commonly reported.
This summary was generated by AI based on customer reviews.
Water Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our other filter was old, this one was to replace it.
I would recommend this to a friendExpensive and average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know how great of a filter this actually is because I feel like the ice and water still aren't great and as such we don't really use water/ice from the fridge door. Another downside is that these things are really expensive considering they want you to change them so often. In general I am sure it is better than drinking tap water but they could stand to be slightly cheaper.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello cheekye,
Thank you for reaching out and sharing your feedback about the water filter in your Samsung refrigerator. I understand you're having issues with the ice and the water using this filter. We also appreciate you taking the time in giving feedback about the price of the water filter. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001875/ for the water dispenser issues and click on the issue you're having with your water dispenser.
Another link you can check is this one https://www.samsung.com/us/support/troubleshooting/TSG01209062/ for the ice dispenser issues.
You can also check this link https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144246695.
-Noraina
- Pros mentioned:Ease of use
Easy to install and fast delivery…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to change the filter and fast delivery time. If i need another one, i will order one from the best nuy again.
I would recommend this to a friend Good product for what is does.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Easy to install. Seems a little expensive.
I would recommend this to a friendGreat brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love best buy, I love everything I purchase there
I would recommend this to a friendThis is very easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and we have been using for years!
I would recommend this to a friend- Cons mentioned:Price
Samsung water filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water filter fits my Samsung refrigerator. It's a bit pricey but it works.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Savymom,
Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
About the water filter in your Samsung Refrigerator.
Replacing the water filter in your fridge helps keep your water tasting fresh and helps to prevent odors. Your Family Hub panel will notify you when it’s time to change it, which is about every 6 months. First make sure you purchase a genuine Samsung filter made specifically for your fridge model. You can find replacements on Samsung.com. When you’re ready to replace it, turn off the water line to the fridge, drain the waterline by running the dispenser, and then turn the old filter counterclockwise to pull it out. After you insert the new filter, turn it clockwise to lock it in place, and then turn your water valve back on. All that’s left is to run the water for a few minutes to flush it and reset the replace filter alert on your fridge.
https://www.youtube.com/watch?v=jqKv2qwO_hk
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number: 1144313516
^Ross
- Pros mentioned:Ease of use
Easy to install! will re-purchase it again
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the water filter for our Samsung fridge (RF263BEAESR). It was easy to install. We will definitely purchase it again in the future.
I would recommend this to a friend good water filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this water filter is a good option if you don't want to buy those bulky 5 gallons water containers.
I would recommend this to a friendBrand response from Samsung
Posted .We really appreciate the praise, Aguila! Thanks so much for the great review! ^Mae
A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely buy the Samsung model, not an imitation.
I would recommend this to a friendTrusted Samsung Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I felt secure in buying this filter since it was made by Samsung for my Samsung refrigerator. It did not disappoint.
I would recommend this to a friendFor kitchen
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy this item for my fridge, never had problem.
I would recommend this to a friendGood product and easy to obtain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been buying filter for years. Easy to obtain,
I would recommend this to a friendGood filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does excellent job filtering. I have hard water and this filter does excellent job with it.
I would recommend this to a friendBrand response from Samsung
Posted .Hey Butch, I am delighted to hear that you are enjoying this filter. We are happy to have you as part of the Samsung family. ^Michelle
- Cons mentioned:Price
Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator so that filter is a given. I just wish they weren't as pricy.
I would recommend this to a friendBrand response from Samsung
Posted .Hi cefm,
We appreciate you taking the time to leave us a review on your Samsung water filter. You made an excellent choice for your refrigerator. We understand that the water filter is a bit pricey.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144318148
^Rainly
Always buy the name brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung parts are a priority for my Samsung fridge
I would recommend this to a friendJust what we needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product requires frequent changing, not too bad of a thing, but for the price, I wish it lasted a little longer.
I would recommend this to a friendIt works for 12mos then we get a new one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works for 12mos for us but Best Buy is more expensive than going on line to Samsung. We support locally.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good filter for the Samsung refrigerator works well
I would recommend this to a friendUse Brand name, generic will damage system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If system is damaged warranty is void USE brand only
I would recommend this to a friend