Customer Ratings & Reviews
- Model:
- HAF-CIN
- SKU:
- 9923128
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the great water quality, ease of use, and overall performance of the Water Filters for Select Samsung Refrigerators. Many customers find the installation process to be easy, and the filter fits well and is compatible with select Samsung refrigerators. However, some customers have expressed concerns about the price of the product, while a few have mentioned issues with leakage.
This summary was generated by AI based on customer reviews.
very erratic filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some filters work for a whole month, some seem to run out very quickly. This is the only filter available for this model refrigerator so you have to buy it, but it is not worth the cost.
No, I would not recommend this to a friendTrue brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appreciate the confidence of using a Samsung filter and the automatic delivery,
I would recommend this to a friendGreat Product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The material complied with my requirements and expectations! Highly recommended.
I would recommend this to a friendlong life
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasts for quite a long time. Very difficult to remove.
I would recommend this to a friendNeeded to replace my filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The turnaround time was great! One day. Absolutely perfect
I would recommend this to a friendI think it is a pain in the neck to have to change
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy about buying something that's not necessary t change I have changed it once since we. Bought frig. Employees are clueless n the store They have no idea what I needed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Meribeth,
Thank you for giving us your feedback about the water filter. I understand that you need to know the compatible water filter on your refrigerator.
I will provide you with a link that indicates the compatible water filter that can fit on your refrigerator.
Here's a link: https://www.samsung.com/us/support/answer/ANS00060149/.
Also, you can check this link: https://www.samsung.com/us/home-appliances/refrigerators/water-filters/.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144241526
^Rainly
Best own part
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy that I bought the oem part. Best price was based on subscription.
I would recommend this to a friendwhy do these not last longer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.for the price, I'd think these filers would last longer. Not that our well water is bad, I've been to house hold where if was terrible, if I lived their I'd buy cases of these filers
I would recommend this to a friendWater filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome filter by samsung...highly satisfy........
I would recommend this to a friend2 is definitely better than 1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Cheaper if you buy more than 1 at a time.
I would recommend this to a friendIs it working?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When the filter light came on in our new Samsung refrigerator, it seemed early, but a simple fix. Unfortunately with the new filter, tbe light remains on. Expensive non-fix.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lenh,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the filter light is still on. We also understand that sometimes it's uncomfortable to see something unusual about our appliances, especially if they are on even if we install them properly.
I highly recommend visiting these links for basic troubleshooting steps:
Replace your water filter in your Samsung refrigerator: (Under Reset the water filter light)
https://www.samsung.com/us/support/answer/ANS00060149/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/warranty/
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144263042
Thank you for choosing Samsung. Have a great day.
-Trisha-
Alarm too early
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The alarm to replace came early -- I suspect by a standard 6 month thing rather than by usage. Bought the filter but will hold off replacing the old one for a while.
No, I would not recommend this to a friendBetter with saving packs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It could be tricky to replace filter. I trusted to buy from best buy.
I would recommend this to a friendBrand response from Samsung
Posted .It's refreshing to hear that you're enjoying this filter. Thank you for choosing Samsung. ^Lo
BEST WATER FILTER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a replacement filter and best buy always have the best prices
I would recommend this to a friendStandard Item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Required for our warranty. Tried to use non-OEM but didn't work as well.
I would recommend this to a friendWater filter only one can use and is mediocre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung water filter for my refrigerator is the only one that I can use on this refrigerator. The filter is not even close the best filters for taste and contaminates that are removed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JPilgrim,
Thank you for reaching out and sharing your feedback about the water filter in your Samsung refrigerator. I understand you're having an issue with the taste of the water from your filter. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001875/ for the water dispenser issues. Just click on "Water from the dispenser is warm or tastes bad" to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144280654.
-Noraina
Not a good idea
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't recommend automatic subscriptions. They can't be cancelled on-line. Tried twice with 2 different support agents and is still shipped anyway.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RobertL,
We understand how you feel about the water filter automatic subscription.
We suggest contacting us via the options below to speak with a live representative for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Good Water Filter
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job! Bought the 2 pack so I have one as backup.
I would recommend this to a friendgood filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the right filter for my Samsung refrigerator and it works fine.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback. We are happy to have you as a satisfied customer. ^Lo
Too expensive for what it does
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung refrigerator. But the cost of these water filters is pretty ridiculous. $50 each every 4 to 6 months is too much.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Dadawada,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will take note of your feedback as this helps us improve the quality of the service we provide to all our customers.
You can check this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.
You may also use this link https://www.samsung.com/us/support/answer/ANS00079481/ for regular maintenance of your refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144512925.
-Noraina