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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10743 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note that this product delivers excellent water quality and is highly regarded for its ease of use and overall performance. Users also appreciate the straightforward installation process and the perfect fit for compatible refrigerators. While the product is widely praised, some customers have expressed concerns regarding its price point and occasional reports of leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 321 Showing 6,401-6,420 of 10,743 reviews
  • Rated 5 out of 5 stars

    Exactly what I ordered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I ordered.............................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lasts longer than advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung water dispensing equipment ( software) actually reduces the flow of water, making people think they need a new filter due to plugging. If you just hit the filter reset buttons you will find you can actually get 3-4Xs the use out of this 50 dollar filter ( at least that has been my experience and I am a hydraulics expert). There is not a filter by-pass system in this . Great filter though. Stay with the OEM but just try this little hack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I will be buying agein Fits my fridge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It is the water filter for fridge kinda required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works as it should for a manufacturer part.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can get cheaper online but have to plan ahead of time!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works grear and better than using the Brita water filter

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and good water quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and good water quality. No leaks when install it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good water filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water filter is easy to replace. The filtering quality is good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is happy to hear that this filter is giving you the great tasting water you deserve. ^Lo Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it is to put this filter in my fridge

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have an easy to install filter. Red light telling us we needed to get a new filter has not turned off with this new filter.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can really taste the difference on the water is really pure.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Please stop sending these filters

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a subscription for these water filters. For years they came without having to do anything. Then I sold my house and tried to stop the subscription. Somehow it’s stuck deep in their system and I can’t see it. I’ve called several times and they assure me the order is cancelled but 6 months later it appears again. PLEASE STOP IT

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you sharing the details of your water filter subscription with us. We understand how important it is for your preferences to reflect before moving to a new home, BONNIEL. We'd like to get this addressed, so please connect with us, and see how we can help from there.

      Please call our support line below with case code 1153166174 to get this handled promptly whenever you are ready.

      Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Khristine
      Samsung Care Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and easy to reset the filter sensor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Easy directions on how to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy easy to find and replace and checkout was amazing

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Great freshness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tasting water from a filter that works beyond what it was made for. Clean fresh water for ice cubes as well and all for a great price!!

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    What can I say about a water filter?..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, it's a no brainer......filter works the way it should.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the OEM Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy makes it easy to buy these refrigerator water filters. The Samsung OEM filter has a double O-ring seal to prevent leaks, but aftermarket devices do not. Also, using these filters has prevented gravel and cobblestones from getting lodged in the icemaker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The filter working amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the filter. Am very HAPPY whit my product.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter is awesome never have problems worth every penny

    I would recommend this to a friend