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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10743 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note that this product delivers excellent water quality and is highly regarded for its ease of use and overall performance. Users also appreciate the straightforward installation process and the perfect fit for compatible refrigerators. While the product is widely praised, some customers have expressed concerns regarding its price point and occasional reports of leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 348 Showing 6,941-6,960 of 10,743 reviews
  • Rated 5 out of 5 stars

    Water Filter for Samsung Refrigerators

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchase Samsung appliances. Love having water and ice in the french door refrigerator. Responsible price and I always purchase two filters at a time so I have a backup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Easy/perfect replacement filter

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, it's not cheap, but it works great and is easy to replace! No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Seems to work well, price could be less.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installs easily. Works well filtering. Cost of filter is high.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Make certain that you tighten the filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we were able to get the filter tight enough it worked well enough but we still do not like the taste of the water it produces. For this reason we still buy bottled water. You really have only a generic version (made with coconut shells is what we were told) or the one designed for this refrigerator.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello cjcj,

      Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
      About the water filter in your Samsung Refrigerator.

      A water filter works to remove some minerals and chemicals from the refrigerator's water. Over time, the filter can become clogged with these particles, leaving it unable to do its job. Consequently, the refrigerator's drinking water and ice may taste or smell bad because the filter was unable to remove any impurities.

      For further concerns, you may reach us via the following option.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us


      - Reference ticket number:

      ^Ross Samsung

  • Rated 5 out of 5 stars

    Why

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and in stock when ordered. I once again have fresh drinks.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need every six months on the Samsung fridge. Twice a year adds more cost

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product I would recommend this. I been buying this for 2 years now.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Really have no choice as to what filter we get.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To my knowledge, this item is working perfectly. We see no signs of it doing otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Water filter for Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the filtered water from our refrigerator so we purchase this filter for our refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very easy to replace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to replace the filter and it was quick and easy to replace.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're happy to hear that this filter is giving you the great tasting water you deserve! ^Lo Samsung

  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Good quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and good quality. I will buy it again for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as it is designed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased a lower priced copy of this filter and it damaged our refrigerator. So after paying to have the section of the refrigerator that houses the filter replaced, we only purchase the Samsung brand of this filter now. Haven't had a problem since.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Meets our needs

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets our needs for our replacement filter. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Perfect replacement for the filter in my Samsung r

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing these filters literally takes seconds. Screw out the old one and screw in the new one. Wipe up a few drops of water that spills and you're done. Don't forget to reset the reminder light on the refrigerator. Then run at least a gallon of water through the filer to flush out any impurities from the manufacturing proces

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Grafikus,

      Thank you for sharing your experience with us and your satisfaction is our topmost priority. We are glad to hear that you are satisfied with our products. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144312768

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter but price is kinda high considering you have to replace the filter twice a year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install; hassle free and pick up was effortless

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Good water quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water comes out clear and does not have any taste or smell. Water flow is good.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really improves the water flavor - our lake water tastes like algae!

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Average price. Received in expected time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Fit well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit well and no leak at all easy to install no problem

    I would recommend this to a friend