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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10743 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note that this product delivers excellent water quality and is highly regarded for its ease of use and overall performance. Users also appreciate the straightforward installation process and the perfect fit for compatible refrigerators. While the product is widely praised, some customers have expressed concerns regarding its price point and occasional reports of leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 10,743 reviews
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    About my refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung Refirigrator it's filter the water excellent good tast and refreshing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    really makes water taste beter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install. But I did have to talk to Samsung tech support. They were very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    samsung water filter

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like it's supposed to. nothing else to say.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with this product, easy to install. Wish it lasted longer however.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product , and a really fast delivery by best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brand name is worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife made me convert back to Sam Sung brand.... the knock off water filter according to her was making the water “smell bad.” I’m not sure if that is 100% true but it’s best to stick to OEM in most cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in store. Product was available. Paid a fair price, and left. Store was not crowded which made shopping easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I needed a replacement filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement filter for my refrigerator... and this is the correct model... thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works fine but expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Try cheaper filter but had problems. Came back to this and no problems but it's expensive.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    OK but doesn't last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter works fine, but it does not last 6 months - it is more like 5 months. In our case I suspect that is because of our exceptionally hard water. However, we should be getting softer treated river water soon, so I am hoping the filters will last a bit longer - the 6 months they are supposed to last. These filters are not cheap.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello happycustomer,

      Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
      About the water filter in your Samsung Refrigerator.

      when it’s time to change it, which is about every 6 months. First make sure you purchase a genuine Samsung filter made specifically for your fridge model. You can find replacements on Samsung.com. When you’re ready to replace it, turn off the water line to the fridge, drain the waterline by running the dispenser, and then turn the old filter counterclockwise to pull it out. After you insert the new filter, turn it clockwise to lock it in place, and then turn your water valve back on. All that’s left is to run the water for a few minutes to flush it and reset the replace filter alert on your fridge.
      https://www.youtube.com/watch?v=jqKv2qwO_hk

      For further concerns, you may reach us via the following option.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us


      - Reference ticket number: 1144305179

      ^Ross Samsung

  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Like Samsung appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the cost for the water filters were cheaper. Other than that works fine

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Filter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water filer for Samsubg refigerator It is working

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    filter to keep water fresh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    waited to change filter made it a little hard to change but other than that all is good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy top replace. Had in stock, sales associate helped find item easy.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 3 out of 5 stars

    filter vs. refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while thrilled with my samsung refrigerator, the warning light indicated the need to change the filter resulting in my purchase. Within a couple of weeks after installing the new filter, I again got the same warning light. Not sure if it is the refrigerator or the filter but the water has tasted good and I have not noted any issues.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as I would expect. It is a little more pricey compared to generic filters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    H2-Woah!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well well welcome to this review! Water you wading for? Swapping this filter will go swimmingly if you follow the instructions. I hope you find the puns funny, I try to stay current even if you prefer more dry humor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Water Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason I always have problem trying to find my water filter for my refrigerator. It was a big relief when I found one at Best Buy. It is important to change it every six month or when your refrigerator ask for a change in order to keep you drinking clean water

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Price and easy to use filter for Samsung Refrigerators.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Great Samsung Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water filter for my Samsung refrigerator works really good, so far no issues.

    I would recommend this to a friend