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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10743 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note that this product delivers excellent water quality and is highly regarded for its ease of use and overall performance. Users also appreciate the straightforward installation process and the perfect fit for compatible refrigerators. While the product is widely praised, some customers have expressed concerns regarding its price point and occasional reports of leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 353 Showing 7,041-7,060 of 10,743 reviews
  • Pros mentioned:
    Water quality

    Rated 3 out of 5 stars

    Quality could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good filter especially given the quality of water we get in our home now days. It says 6 months although the refrigerator indicator usually comes on after 4 months to replace this one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Marwah,

      Thank you for leaving us a review about one of our water filters.

      Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you!

      -Angelica Samsung

  • Rated 4 out of 5 stars

    Good filter - variable experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th of these filters we've bought. One of the 4 was essentially clogged out of the package. Also, these filters are necessary to use the ice and water spigots on Samsung refrigerator, and seem to be overly expensive. It wasn't a consideration in purchasing the refrigerator it fits into, but affects the long-term cost of operation. Wish I could recommend an alternative, but I don't know of one.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Fit in perfectly, no leakage. Delivered quickly. Would recommend its use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performed as expected!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The current filter was just over a year old and we were starting to taste a little funk in the water so I visited my local Best Buy store where I bought my appliances from and purchased the new filter. As expected the taste cleared up and we're back in business again.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Great tasting water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter provides my family with great tasting ice and water, and it lasts quite a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Genuine Water Filter Subscription Plan is Perfect!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuine water filter on a subscription plan keeps our filtered water going...very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for customer support staff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new filter for our refrigerator and was having trouble finding a part number or anything to assist me. I went to the Best Buy store where we purchased the refrigerator and the young lady went and looked it up and got me the needed filter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Just what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was just what I was looking for and the price was competitive with other stores.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Water Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter was easy to install and it was the exact replacement I required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read reviews about 3rd party products bursting. Wanted peace of mind and ended up getting the actual manufactures filter. Enrolled in the subscription to get one every 6 months, shipping is free also. Price is good and peace of mind is priceless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. A bit cumbersome to install but after you figure it all is good.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Healthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice option for heath but have to be change to fast and the price its to high

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    water filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iem we needed was in stock so we did not have to order on-line or wait for item to be stocked at store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My preferred filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I planned to purchase the cheaper Insigna filter ($49.99 for pack of 2). However, the taste wasn't quite right for my family, so I returned and got this one instead. No complain from anyone so far, so I am happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install. I used Best Buy's price match policy and saved a lot of money!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and easy to install, got a good price for it too.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good water filter.It is a little expensive, but it fits and works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good for replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good filter and useful as a replacement. Hasnt failed me once.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter works good for our fridge, it is a little expensive but it last about 6 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very practical, and seem to work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not necessarily a fun item to purchase, but definitely worth it. We bought off brand filters the last time, and they certainly didn't last as long. So, we really did not save money in the long run...I don't think we'll be repeating that mistake.

    I would recommend this to a friend