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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10743 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note that this product delivers excellent water quality and is highly regarded for its ease of use and overall performance. Users also appreciate the straightforward installation process and the perfect fit for compatible refrigerators. While the product is widely praised, some customers have expressed concerns regarding its price point and occasional reports of leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 357 Showing 7,121-7,140 of 10,743 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product for the price. My 7 year old son can tell the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water flow is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having some trouble with the water flow speed with some replacement filters I bought online. So I picked up one at BB so I could return it if it didn't work correctly. This filter worked perfectly and lets the water flow thru very quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    only filter for my refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good on my refrigerator since its the only one they they have for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brand name

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the brand name filter for my Samsung Refrigerator that I also purchased at the same Best Buy. The original one had lasted for 6 months with heavy use so I’m expecting the new one to also last as long.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying this filter for the last 3 years It’s very good, easy to install and the water taste good coming through this filter

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Keeps water clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a well and this keeps the water clear and keeps the ice maker working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven’t had any issues and was very easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It does its job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say. It's a water filter that does its job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter was a little hard to take out the old one but easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator Filters

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for Samsung refrigerator. Reasonably priced easy to install. Option for filter to be put on automatic schedule to be delivered to your address when you request to be delivered.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Working well on my fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water filter is quite expensive and needs to be replaced every 3 months.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Wish it would last longer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously, the water filter is required for the refrigerator; however, having to replace it every six months is a hassle, not to mention costly at approximately $50 every time you need to purchase another. It just seems to me that Samsung can come up with something more cost effective.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello golfergirl,

      Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
      About the water filter in your Samsung Refrigerator.
      Replacing the water filter in your fridge helps keep your water tasting fresh and helps to prevent odors. Your Family Hub panel will notify you when it’s time to change it, which is about every 6 months. First make sure you purchase a genuine Samsung filter made specifically for your fridge model. You can find replacements on Samsung.com. When you’re ready to replace it, turn off the water line to the fridge, drain the waterline by running the dispenser, and then turn the old filter counterclockwise to pull it out. After you insert the new filter, turn it clockwise to lock it in place, and then turn your water valve back on. All that’s left is to run the water for a few minutes to flush it and reset the replace filter alert on your fridge.
      https://www.youtube.com/watch?v=jqKv2qwO_hk


      For further concerns, you may reach us via the following option.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us


      - Reference ticket number:1144305434

      ^Ross Samsung

  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with my fridge. Water tastes great from the fridge using that filter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install especially for someone not mechanical

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water filter works just fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased a few of these filters usually when I've received rewards from other purchases otherwise a little costly. I get my 6 months out of them probably because there's one person in the house that just uses the ice maker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    comparable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for my refridgerator. Convenient pickup. Reasonable but not lowest price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung filters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had just put the last filter in our refrigerator and I always want to make sure I have at least one on hand. Glad they had them in stock.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great value

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great product. Easily replaceable and lasts long enough that we forget we need to change it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay, it's a water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't really be certain how to compare this any better or worse than another type with the fridge it is meant for. But seems to help with the filtration even further beyond the filtered water already fed to the fridge

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Randalite, thanks for taking a moment to tell us what like about your Samsung water filter. We love hearing from satisfied customers like you! ^Mae Samsung

  • Rated 5 out of 5 stars

    Stick with MFG product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried the Insignia filters for our Samsung fridge the first time around. Nothing but problems. Purchased the Samsung replacement (HAF-CIN) and no issues. These are not as cheap, but at least they work like they're supposed to. Stick with MFG product...

    I would recommend this to a friend