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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10743 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note that this product delivers excellent water quality and is highly regarded for its ease of use and overall performance. Users also appreciate the straightforward installation process and the perfect fit for compatible refrigerators. While the product is widely praised, some customers have expressed concerns regarding its price point and occasional reports of leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 379 Showing 7,561-7,580 of 10,743 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Necessary for frig. Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality filter that is also easy for us to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have clean water and ice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to find the right filter for my fridge without having to order online and wait for it to ship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, it serves the purpose that is intended to amazingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new filter thinking it was necessary because the water was tasting funny. The old filter was fine and the taste never went away. So, I decided that it must be me because no one else complained.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Just your average Waterfilter

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you get a samsung fridge, you gotta buy a samsung filter otherwise the fridge stops working properly. These things are way over priced. I do use them for at least 2 cycles though and they work fine.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback! ^Ty Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    As accpected its a filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and a fair price according to others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price, product seems to last us 5-6 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that our refrig has a light to remind you when to replace filter. Then just turn off water, turn filter to left to unlock, replace, turn to right, turn water back on, press and hold light button (i think) and filter alarm is cleared. Google product manual for more accurate details about clearing the alarm

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Easy to install. It arrived on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It filters the water

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always in stock when I need a replacement. I would highly recommend this filter.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind expensive, but we needed it so we had to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect, and Available on the Shelf!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter was product recommended, and was right there available on the shelf! That is such a convenience! And they were friendly, professional and led me right to it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Filter should last longer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this filter is fresh, it works and tastes great. There are a few cons, none of which can be resolved by the end-user; • The filter should last 9-12 months. I have another fridge of a different brand, and its filter is smaller, and works for almost a year before replacement is needed. • It should be easier to change. To avoid having to fight the water pressure from the wall valve, you have to pull the fridge out, turn the water off at the wall, replace the filter, (vacuum behind and under fridge, optionally), turn the water back on, push the fridge back. I have another fridge of a different brand, and its filter is changed by opening the fridge door, remove a cover, and replace. I would "recommend this to a friend," only because its the only choice there is when it comes to this fridge. As far as I know, that is.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello kevro2000,

      Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
      About the water filter in your Samsung Refrigerator.
      Replacing the water filter in your fridge helps keep your water tasting fresh and helps to prevent odors. Your Family Hub panel will notify you when it’s time to change it, which is about every 6 months. First make sure you purchase a genuine Samsung filter made specifically for your fridge model. You can find replacements on Samsung.com. When you’re ready to replace it, turn off the water line to the fridge, drain the waterline by running the dispenser, and then turn the old filter counterclockwise to pull it out. After you insert the new filter, turn it clockwise to lock it in place, and then turn your water valve back on. All that’s left is to run the water for a few minutes to flush it and reset the replace filter alert on your fridge.
      https://www.youtube.com/watch?v=jqKv2qwO_hk


      For further concerns, you may reach us via the following option.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us


      - Reference ticket number:1144312976

      ^Ross Samsung

  • Rated 5 out of 5 stars

    Best filtration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How long a filter lasts depends on use. We drink lots of water in this household, so I can depend on replacement every 3 months. I usually purchase 2 at a time, so long as price is consistent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    simple to install and remove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easy it is to remove and change this filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best filters little expensive best thing Best Buy match Amazon price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water filter for Samsung frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my Samsung refrigerator. The auto shipment is very convenient !! I would never remember to change it if it wasn't on autoship !!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter was easy to replace and seems to last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy install. Had to turn water off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no issues with the filter. The hardest part was making sure I bought the right one since there are two sizes, one is shorter. It can be hard to install depending on your water pressure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasts a long time in your refrigerator and I only had to install it about once a year. You don't know you need a new one until the filter indicator comes on. It's quite expensive but it lasts a long time.

    I would recommend this to a friend