Customer Ratings & Reviews

Local Pacific store did not have item in stock. They put it on order, and we got it by mail three days later. Would have been convenient if it were available in store; but the Pacific Sales staff were friendly and knowledgeable. It worked out. We bought a replacement and a reserve.

Have this set up for automatic re-order so I don't have to worry about forgetting to get or worry about availability in store when I need one.

Works well when I put it in, last about 3 months .

The experience was positive, except displeased that the store has discontinued carrying Epson 78 ink cartridges. That forces me to visit Office Depot and other stationary stores.

Looked at many of the 3rd party filters and they were a lot cheaper, but they did a lot less filtration as well. Read the label carefully to see what the filter does!

Excellent filter, Eliminates the need for a separate canister in the fridge for drinking water. Removes impurities from our local water.

I love the fact that I can always get the right filter for our REFRIGERATOR, hard to find in other stores. Thank u for making it that much easier...

This filter lasts at least 6 months, maybe longer. Definitely recommend it if you use a lot of ice and/or filtered water from your Samsung refrigerator/freezer.

We noticed our water was not filling as quickly like when we first bought our fridge. It's been over 1 years and changed our filter. No you can have cold water in no time!

I had a hard time trying to determine if this was the correct filter. The model number did not agree exactly with the model number of the filter I took out of the frig. Luckily it does seem to work well, but it was very pricey....not happy about that.

I purchased this water filter when the one in my refrigerator needed to be changed. I of course went to my local Best Buy who always seems to have what I need.

Samsung products are always easy to operate and easy to use. Love the all Samsung products

The Samsung Water Filter for Select Samsung Refrigerators - White keeps your water tasting fresh. This Samsung water filter was designed for use with select Samsung refrigerators.

On September 18, 2018, Consumer Reports published an analysis on the problems that cheap online water filters have and found that many sold online are actually counterfeits. F A brief excerpt from the article when discussing online filters: "...at least some of them are counterfeit water filters. They are sold online, some under the refrigerator’s brand name, but are actually fakes. Just last year, U.S. Customs and Border Protection seized more than 100,000 counterfeit water filters entering the country. According to a recent industry-sponsored study, counterfeit filters can do more harm than good—contaminating the water that passes through them. As a result, Consumer Reports believes these counterfeits pose a potential health concern." Sure, you can find an online refrigerator water filter that's cheaper, but it's better to visit a store you trust (like Best Buy) and pay a little bit more for a genuine Samsung filter. That way you have the assurance that your water filter is actually removing impurities; not adding them.

Always getting this filter for my fridge.good quality

I don't find I have to replace the filter as often as the manufacturer recommends. I think it depends on how much use it gets. In general, I think water filters are expensive.

It was an easy process going in to the store and finding the exact water cartridge that I needed. The sales person was very helpful in assuring me that I had the correct product.

Oddly enough the original filter that came in my refrigerator whined a high pitch noise that was completely annoying. Once I replaced it with this one the whinning has stopped which is awesome.

Overall rating: Excellent. Overall rating: Excellent.

Delivered on time so that we do not have a lapse in service.