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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10743 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note that this product delivers excellent water quality and is highly regarded for its ease of use and overall performance. Users also appreciate the straightforward installation process and the perfect fit for compatible refrigerators. While the product is widely praised, some customers have expressed concerns regarding its price point and occasional reports of leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 385 Showing 7,681-7,700 of 10,743 reviews
  • Rated 5 out of 5 stars

    Works just as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issues with water filter pressure using the Samsung brand and this is the one the Geek Squad Technician and waterline installation team recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter Finally Found

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I found this filter! Had been looking every where with no luck, thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Karole Caskey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy shopping - friendly and helpful - always in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and makes the water taste better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to support any household needs whether it’s to save a money or to reduce your waste and be more environmentally responsible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tim T.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent place to shop. Friendly service. I recommend for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person went out of his way to find this item. He had to spend at least 10 minutes searching in the storage area to find it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent water filtration.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I placed an order for the filter and received a response we would receive it in four days, instead it was delivered in two days..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water filter

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to replace and easy to order and fast shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filters water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it's job. Easy to install and water flows more freely after installing. I know there are cheaper versions of this out there, but I'm not sure of their quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon has filters for about 1/3 the cost of this one. But if you go by Samsung's manual, if you go with any other filter, it could void the warranty. Maybe when the warranty runs out I'll use generic. Nothing wrong with the filter itself, though. Lasts around 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pricey for a water filter. It does work for 6 months, but at $50 it should at least make you coffee in the morning too.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Pretty good filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good filter. It is a little pricey, though. It lasts for 6 months. So you are required to use 2 per year. When you change the filter out, it does leak water for several days after you dispense water.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Hvnlylight,

      Thank you for sharing your experience with us and your satisfaction is our topmost priority. We are glad to hear that you are satisfied with our products. We also apologize for the leaking water, for this water dripping may happen when air is trapped in the water line after a water filter is replaced or the fridge has recently been installed. We understand that our product is a little pricey, however, you won't regret the quality of water that was produced. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      Leaks from the refrigerator's water filter
      https://www.samsung.com/us/support/troubleshooting/TSG01001852/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144313057

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In stock and ready to go. My building wasn't accepting packages so it was important that they stocked parts for what they sold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refill

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy putting this on auto refill for the refridgerator .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second purchase, it was just easy to purchase from Best Buy where we actually got help instead of other stores !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so thankful for this new filter. Saved us a service call. Refrigerator stopped making noises once it was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These filters always fit correctly and don't leak. If your ice maker quits working, get one of these new filters and it may fix it! It did with mine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything its great, the only thing its that we bought our refrigerator on september 2013 and we had to change it on march this year. I think thats a short period of time for a filter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Easy to install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It was easy to install. The water taste great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product gets 5 stars; however, I had a very hard time removing the old filter. Just don’t have enough strength in my hand. Also hard putting the new one in.

    I would recommend this to a friend