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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10744 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 397 Showing 7,921-7,940 of 10,744 reviews
  • Rated 5 out of 5 stars

    Good filter

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this genuine samsung filter after trying other after non samsung filters and it tastes really good. Go with this and you wont regret

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Easy install

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and taste filtered water and ice. Easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great values

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water doesn't change in the life of the filter.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 3 out of 5 stars

    Must have filter

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but it does the job. I find you can extend beyond Samsung’s recommenced replacement interval but ultimately you need this filter to keep ice and water good and safe.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Rusty,

      Thank you for sharing your experience with us and your satisfaction is our topmost priority. We are glad to hear that you are satisfied with our products. We understand that our product is a little pricey, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144313116

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Good filter

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use Samsung water filters with your Samsung fridge. The off brand ones can cause issues which will void your warranty.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We love hearing from customers like you. Thank you for the 5-star review. ^Shifa Samsung

  • Rated 5 out of 5 stars

    BJ

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    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good water filter but it’s very expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service!! I receive this filter every 3 months and always on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this refrigerator

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a refrigerator without all the bells and whistles on the front. This one is a great size with drawers and side shelves to put all your food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Water Filter for Select Samsung Refriger

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy offers 15% off of the filters. The price beats sears or any other competitor. Thank you Best Buy and keep the saving coming :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter works

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    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Can be a bit tricky to turn and put in at first

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best filter

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy generic filters. I’ve tried them and they are not lasting in comparison to the Samsung filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Price and Available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this item from Best Buy in the past. Best Buy has a good price for this item, and glad they carry in stock when I need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great filter - seems to do what it needs. Don't really have an option for other filters except for after market pitchers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Subscription subscription, pls go away...

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    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cancelled the subscription service some time ago but getting notices that product will ship again. Very difficult to confirm cancellation of service. I’m sure the filter is fine but...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought this brand water filter for my fridge and have been very happy with it. It lasts a long time and good value for the money!!

    I would recommend this to a friend
  • Pros mentioned:
    Water quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Best water filters for Samsung

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried a few other name brands, but Samsung Filters appear to be the best bet. They are slightly more expensive but the water tastes better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung water filter

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water filter for Samsung refrigerator. Easy online ordering / delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely does the job. I don’t know enough about filters to get into detail, but it did it’s job for an entire year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Filters

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. No problems. My water line leaked when I did not use Samsung filters and I had to have my refrigerator serviced.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    filter

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    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok product does what it's suppose to but i will say way over priced. i actually found the same item for 3 times less.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Eez34,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144400108

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung