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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10744 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 404 Showing 8,061-8,080 of 10,744 reviews
  • Rated 5 out of 5 stars

    Works perfectly. Don't buy knockoffs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought replacement non Samsung ones always freezes up. These never do. This is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful items which need eve day important best filters for Samsung fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So simple to go to Best Buy when light comes on to replace filter. I purchased my fridge at Best Buy. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and Ive been using it since I bought my refrigerator somewhere else. Product is always available everytime i need it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cheaper to buy bundle of two

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter works great with my new refrigerator. Lasts about length of time expected for our usage. Just when I really noticed the change in the water flow and the taste of the ice cubes the indicator light came on. A little difficult to remove old filter and insert new one though, but there’s no other option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've bought this at Best Buy and it has worked like it should. Great to have the discount for members as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price will purchase again. Long lasting. Quick delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Refills

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for my refrigerator refill! I will be buying more for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuine Samsung part. Set up auto delivery every 6 months and you'll never have to worry about ordering it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filter for Samsung fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I on,y use Samsung filters for my fridge water filter. I have tried after market bend had they don’t work as well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Notle! We're very pleased to hear your water is tasting great and your filter is working well. Your loyalty is appreciated! ^Mae Samsung

  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't know how old filter in fridge was. Just moved in. Water flow very restricted. New filter works great, good water flow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy plug and play

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. Walked into a Best Buy store with the old one, and someone helped me right out.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      How refreshing! Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Good Brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new filter for our refrigerator & the brand was Samsung so we make sure to match up brands to ensure proper functioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge Filter was the right size and worked great in our Samsung fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but it works

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried buying a off brand. It didn't work well. These are pricey, but work well and last 6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Easy To Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install. That being said I am not sure if I really needed to replace it. Samsung does not have an exact science on when to replace the filter. A little expensive.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      Thank you for reaching out and sharing your feedback about the water filter in your Samsung refrigerator. We are glad to know that you were able to install the water filter so easily. I do apologize if you were not advised when to replace the water filter and I know you find it expensive. We are here to help.

      We recommend replacing the water filter every six months. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. I understand you find it expensive but rest assured we guarantee that it gives you clean, filtered, and freshwater.

      To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you in replacing the water filter in your Samsung refrigerator.

      I also recommend watching the video on this link https://www.youtube.com/watch?v=ADl9sxfPADE to guide you on how to replace the water filter in your Samsung refrigerator.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Your reference number is 1144287616.
      -Noraina Samsung

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Pretty good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a pretty good purchase. It was very easy to install. I just wish they lasted longer than six months!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Sims6j,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. If the water filter only lasts less than 6 months, this may happen depending on the quality of the water in your area and the amount of water you dispense, you may want to change the filter more or less frequently than the light suggests. We will notate your feedback about this matter to improve our products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter: Reset the water filter light.
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144351464

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    does a little filtering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my problem with this product is i am stuck having to buy this and its expensive one source only would like a little competition where i could get a better filter for my money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great water filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This water filter lasts about six months on the Samsung refrigerator I bought a year-and-a-half ago!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    another great best buy item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and ice maker works much better with new filter.

    I would recommend this to a friend