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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10744 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 411 Showing 8,201-8,220 of 10,743 reviews
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While more expensive than generic brands, it works much better and lasts longer than other brands. Worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPAD used for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for portability and downloading books for college graduate courses. Very pleased!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looking for right filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came into the store for an refrigator filter. Was assisted by a employee. It took us awhile to be sure that was the right filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get genuine filters from reputable resaler like BB

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy these filters from Best Buy. They don't leak and decently priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good filter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this filter. Most retailers sell for much more.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Samsung refrigerator filter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super hard to remove the old one without disconnecting the water—it’s serious! Easier to install the new one!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there LenovoYoga, I realize that you were having issues with changing your water filter in your Samsung Refrigerator and I would like to help. I know it can be frustrating but I would like to provide some helpful information to ensure you get the easiest results. See link below:
      https://www.samsung.com/us/support/answer/ANS00060149/
      I want to thank you for choosing Samsung in your family's home. ^Brad Samsung

  • Rated 1 out of 5 stars

    Wrong Filter send with Fridge Order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered and bought a new fridge (Samsung - 27 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Dual Auto Ice Maker - Stainless Steel) . Since this was a new fridge when receiving the filter I didn't question it because I assumed id be given the correct filter for when it came time to switch at the 6 month mark or when the fridge notified me. and once the fridge notified me 6 months later, I tried putting the filter i noticed it was the wrong size filter. Unfortunately now im stuck with a filter that doesn't fit and have to purchase a new once since its been pass 6 months.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with a wrong product delivered, please contact Best Buy's customer service department at (888) 237-8289. They are open 24 Hours a Day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      Leo Samsung

  • Rated 5 out of 5 stars

    Great water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great water filter for my double stainless steel fridge. They last about six months. Always use name brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to replace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had it in stock, looked different as far as the print on cilinder . When I got home it was VERY to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for good tasting water.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we got the fridge, we know we had to change the filters, so we will always go and pick one up since they are close by (Best Buy).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always stick with Samsung brand for this item, never had a problem. tried off brand 1 time never again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fill up that pitcher!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy the fakes on Amazon! You'll taste the difference!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best filters ever!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these filters are easy to install, and don't leave some weird taste like a generic one would.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is excited to hear that this filter is giving you the great tasting water you deserve. Thank you for the 5 stars! ^Lo Samsung

  • Rated 5 out of 5 stars

    BEST MATCH FOR OUR FRIDGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TRIED TO USE A GENERIC BRAND AND WE ENDED UP HAVING TO HAVE THE WHOLE PART IN THE FRIDGE REPLACED. THANK GOODNESS FOR WARRANTIES!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the great service I received from the associate, I was able to purchase the perfect water filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best replacement filter hands down

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit, fast delivery, good price & delivered to your door. What more can you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic necessity for Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have to change water filter every six months as red warning light comes on almost to the day every six months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality merchandise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thiis filter purchase provided detailed installation instructions which were easy to follow and the job went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical filter. Works great every 6 months (or more) we change it out, and have no problems!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Heather! Samsung is happy to hear that this filter is a great fit for you. ^Lo Samsung

  • Rated 5 out of 5 stars

    Works excellently!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away from those fake versions online and make sure you are getting an authentic one here.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Great suggestion, Looney! Thank you for being a loyal member of the Samsung family. ^Lo Samsung