Customer Ratings & Reviews
- Model:
- HAF-CIN-2P/EXP
- SKU:
- 4958200
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the excellent water quality, ease of use, and overall strong performance of the product. They also appreciate its easy installation, perfect fit, and seamless compatibility with select Samsung refrigerators. However, some customers find the product to be overpriced, and there are occasional concerns regarding leakage.
This summary was generated by AI based on customer reviews.
REF. Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use this filter yet. I always keep a spare so when the time comes I'll have one
I would recommend this to a friendSamsung refrigerator is a horrible product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung water filter not available in 2 pack , I needed the same day?
I would recommend this to a friendFits Samsung refrigerators
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This filter is a great value for the money as it’s a Samsung filter for a Samsung refrigerator
I would recommend this to a friendsales rep very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the sales rep was very helpful and knowledgable about the product like Best Buy for most of my needs
I would recommend this to a friendGreat Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, last longer than expected and we drink parents of water throughout the day.
I would recommend this to a friendAlways in stock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It last for awhile,,it's a little costly but i love it,,,it's always in stock,,easy to find at best buy.
I would recommend this to a friendFits and works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy genuine Samsung filters for my fridge. Best Buy always has them in stock.
I would recommend this to a friendBrand response from Samsung
Posted .How refreshing! Thank you for choosing Samsung. ^Lo
It worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It filtered our water on our refrigerator and seemingly did a good job. The OEM filters are a little over priced but it got the job done.
No, I would not recommend this to a friendMuch improved water taste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water is much more economical and environmentally using a filter instead of purchasing bottle water
I would recommend this to a friend- Cons mentioned:Price
Too expensive
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why do filters cost so much? It's a rip off to spend this kind of money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi 123456,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
Proper guide in replacing the water filter: Reset the water filter light.
https://www.samsung.com/us/support/answer/ANS00060149/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144686362
Thank you for choosing Samsung. Have a great day.
-Trisha-
Best price and always in stock At Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These filters are pretty standard. They are more expensive in other stores. Best Buy always had them in stock too.
I would recommend this to a friendOem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t mess with off brand buy these ones no problems fair price on auto ship
I would recommend this to a friendHome water filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price for a hard to find filter. Best Buy always has it in stock.
I would recommend this to a friendGreat filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the customer service when I made the purchase of the water filter for my refrigerator.
I would recommend this to a friendFilter for my refregerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Value for this filter at best Buy is very competitive. Always available when needed.
I would recommend this to a friendWater filter
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and very good good prand and very good brand price
I would recommend this to a friendReally like this product. Pretty easy to install.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really wanted to get the 3 pack of filters but they were not available.
I would recommend this to a friend- Pros mentioned:Water quality
Original Filter Exact Replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This filter is the same exact one that came with the refrigerator. I have tried less expensive models and wasted money because the water didn't taste as it had with this branded filter. Why use a filter that is not removing the bad stuff, effectiveness cost money.
I would recommend this to a friend - Cons mentioned:Price
Works as Intended but Expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this water fileter because it was the name brand and I wasn't sure I could trust the generic filters but it's very expensive.
I would recommend this to a friendBrand response from Samsung
Posted .Hello BabaL,
Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
About the water filter in your Samsung Refrigerator.
Replacing the water filter in your fridge helps keep your water tasting fresh and helps to prevent odors. Your Family Hub panel will notify you when it’s time to change it, which is about every 6 months. First make sure you purchase a genuine Samsung filter made specifically for your fridge model. You can find replacements on Samsung.com. When you’re ready to replace it, turn off the water line to the fridge, drain the waterline by running the dispenser, and then turn the old filter counterclockwise to pull it out. After you insert the new filter, turn it clockwise to lock it in place, and then turn your water valve back on. All that’s left is to run the water for a few minutes to flush it and reset the replace filter alert on your fridge.
https://www.youtube.com/watch?v=jqKv2qwO_hk
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number: 1144313240
^Ross
Safety first at great price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent deal for the best product to shop with convenience and ease
I would recommend this to a friend