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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10743 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 422 Showing 8,421-8,440 of 10,743 reviews
  • Rated 5 out of 5 stars

    as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an American who thinks that clean water is important, I purchased this fine water filter for my refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, last longer than expected and we drink parents of water throughout the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    stay with the Samsung brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    off-brand filter did not work correctly so removed it and bought the Samsung brand filter for the Samsung fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the customer service when I made the purchase of the water filter for my refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like non filtered water. I have tried 3rd party aftermarket filters and the taste isn't the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second filter we've gotten for our fridge since we've owned it, and we have had no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fiti

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s difficult to find an official filter There’s a lot of scams online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy genuine Samsung filters for my fridge. Best Buy always has them in stock.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      How refreshing! Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Works just like it's suppose to!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to be replaced every 6 month and we always buy it here!! We have a Samsung refrigerator and love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked out well for us. The only issue I'd the water comes out slow but could be the way the refrigerator is.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Works as Intended but Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this water fileter because it was the name brand and I wasn't sure I could trust the generic filters but it's very expensive.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BabaL,

      Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
      About the water filter in your Samsung Refrigerator.
      Replacing the water filter in your fridge helps keep your water tasting fresh and helps to prevent odors. Your Family Hub panel will notify you when it’s time to change it, which is about every 6 months. First make sure you purchase a genuine Samsung filter made specifically for your fridge model. You can find replacements on Samsung.com. When you’re ready to replace it, turn off the water line to the fridge, drain the waterline by running the dispenser, and then turn the old filter counterclockwise to pull it out. After you insert the new filter, turn it clockwise to lock it in place, and then turn your water valve back on. All that’s left is to run the water for a few minutes to flush it and reset the replace filter alert on your fridge.
      https://www.youtube.com/watch?v=jqKv2qwO_hk


      For further concerns, you may reach us via the following option.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us


      - Reference ticket number: 1144313240

      ^Ross Samsung

  • Rated 5 out of 5 stars

    Samsun filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the filter we use for our Samsun fridge. It last 6 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always in stock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy always have these filters in stock and the price is comparable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get products quickly. Filter always works great. Easy to order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great water filter

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Great water filter. I will purchase this product again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried a 3 party brand filter and it leaked. I was glad Bestbuy had the filter in stock and it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brand Name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered Samsung filter for my Samsung refrigerator. Recommend buying brand filter instead of generic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is it really needed!?!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Funny how our fridge light “to replace” comes on every Father’s Day and New Years like clock work….hope Santa brings me one!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there 4R4R, congratulations on your new Samsung Water Filter. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy one every 6 months for my refridgerator , the light on the fridge reminds me of when I need to replace the filter

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Original Filter Exact Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter is the same exact one that came with the refrigerator. I have tried less expensive models and wasted money because the water didn't taste as it had with this branded filter. Why use a filter that is not removing the bad stuff, effectiveness cost money.

    I would recommend this to a friend