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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 10717 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the excellent water quality, ease of use, and overall strong performance of the product. They also appreciate its easy installation, perfect fit, and seamless compatibility with select Samsung refrigerators. However, some customers find the product to be overpriced, and there are occasional concerns regarding leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 457 Showing 9,121-9,140 of 10,717 reviews
  • Rated 5 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Works good. Wish it would last more than the stated six months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something needed for the fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like that I have to buy a new one every 6mths to a year. That really sucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product as expected what else to provide

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good nothing to report. Product is as expecred

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      How refreshing! Thank you for choosing Samsung. ^Lo Samsung

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    very expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took off 2 stars from price alone. Works well but very expensive to only last 6 months.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Nana,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144351176

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    EASY WATER FILTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SAMSUNG WATER FILTER WAS EASY AND EFFORTLESS TO REPLACE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, fast convenient service at store to find correct filter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works as it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We change the filter when indicated. It's conveniently located, but you really need pliers to remove the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a filter, exactly the model number from the manual. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can buy the supplies for the refrigetator at the local best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful sales associate to find correct size for fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As per model instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Per manual with Samsung refrigerator - this was the recommended filter.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Water quality

    Rated 4 out of 5 stars

    It's a water filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It filters water great! It was an easy installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad to get my water filter here as they will match the price of competitors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal at a good price. Works great and good directions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a refrigerator water filter. What else do you expect me to say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter. Last about a year as described. Will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right filter needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a filter for my refrigerator and Best Buy had in stock. Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected and it lasts longer then the previous one we had from LG

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    expect it serves the purpose and is up to code.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the filter required for the ice-maker by the manufacturer. This is not an item of choice, but of necessity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a perfect replacement for our refrigerator!

    I would recommend this to a friend