Customer Ratings & Reviews
- Model:
- HAF-CIN-2P/EXP
- SKU:
- 4958200
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the product for its excellent water quality, ease of use, and strong overall performance. They also value its straightforward installation, good fit, and perfect compatibility with select refrigerators. While some customers find the product to be overpriced, issues such as leakage are not commonly reported.
This summary was generated by AI based on customer reviews.
Difficult to Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The water filter works fine once it is installed, the problem is the install. Samsung put the location of the water filter in an odd position and it took me about 20 minutes to switch filters. The instructions recommend to turn off the water first, but it's not easy for me to get to the back of the fridge and reach the valve. Had a major issue with installing the new filter as water kept shooting out.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Chanel,
Thank you for sharing your experience with us and your satisfaction is our topmost priority. We apologize for the inconvenience that you are having a hard time replacing your water filter. Don't worry we will surely notate your feedback about this matter.
You may use this link for a proper guide in replacing your water filter:
https://www.samsung.com/us/support/answer/ANS00060149/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144306080
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a filter and customer service was right there
I would recommend this to a friendGreat Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was a great replacement from my factory part.
I would recommend this to a friendGood Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint would be I wish the filters would last longer than 6 months. But nothing you can really do about that.
I would recommend this to a friendWorks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special but does what it is supposed to do.
I would recommend this to a friend- Pros mentioned:Ease of use
Filtration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The filter is easy to remove and install. I hope it last for six months as advertised .
I would recommend this to a friendBrand response from Samsung
Posted .Hi kabuki07,
We appreciate you taking the time to leave us a review on your Samsung water filter. You made an excellent choice for your home, and thank you for purchasing Samsung products.
For the replacement of the water filter, you can also check this link: https://www.samsung.com/us/support/answer/ANS00060149/.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144305651
^Rainly
Great Filter!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This filter works great in our Samsung refrigerator
I would recommend this to a friendGreat filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great filter. Thanksssssssssssssssssssssssssssssssss
I would recommend this to a friendJust the part I needed. In stock!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy was the only store that had factory part in stock
I would recommend this to a friendFilter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to remove from refrigerator. Seems to stick when changing filter.
I would recommend this to a friendIt works well!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this purchase that I have made.
I would recommend this to a friendWhat was needed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still have considerable particles in the ice and water that comes from the refrigerator.
I would recommend this to a friend- Pros mentioned:Overall performance
Great filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thinking is a good product but the price is a little bit race but it's nice to have it I like them
I would recommend this to a friendBrand response from Samsung
Posted .Hello Catlitos0683,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will take note of your feedback as this helps us improve the quality of the service we provide to all our customers.
You can check this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.
You may also use this link https://www.samsung.com/us/support/answer/ANS00079481/ for regular maintenance of your refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144499866.
-Noraina
Refrigerator filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy for me to go to Best Buy as I get in and get out
I would recommend this to a friend- Pros mentioned:Water quality
filter warning issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i purchased the replacement filter when I received the notice on my refrigerator. after i replaced it, the same warning light went on very quickly. not sure what the issue is but the water still tastes great and there are no observable problems product works fine but not sure about integration and notification.
I would recommend this to a friend Skip the bargain brands
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems with bargain brand versions. Couldn’t handle water pressure. No problems with this one!
I would recommend this to a friendGood filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The filter for Samsung is good but a little pricey.
I would recommend this to a friendOEM water filter for Samsung Refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price for this water filter was very competitive at Best Buy. It is the OEM version.
I would recommend this to a friendWhat I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water filter was exactly what we expected. Would recommend.
I would recommend this to a friendGreat filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Long lasting filter good buy.......................
I would recommend this to a friend