Customer Ratings & Reviews
- Model:
- HAF-CIN-2P/EXP
- SKU:
- 4958200
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good filter, but a bit expensive. It should cost about 1/2 what we paid for it.
I would recommend this to a friendBrand response from Samsung
Posted .Hello dom987654321,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will take note of your feedback as this helps us improve the quality of the service we provide to all our customers.
You can check this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.
You may also use this link https://www.samsung.com/us/support/answer/ANS00079481/ for regular maintenance of your refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144509152.
-Noraina
Best brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recomend to get a water filter every 9 or 12 months.
I would recommend this to a friend- Cons mentioned:Price
it’s a water filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way too expensive for what you get, I think it’s a total rip-off
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MemyselfandI,
Thank you for reaching out.We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
About the water filter in your Samsung Refrigerator.
Replacing the water filter in your fridge helps keep your water tasting fresh and helps to prevent odors. Your Family Hub panel will notify you when it’s time to change it, which is about every 6 months. First make sure you purchase a genuine Samsung filter made specifically for your fridge model. You can find replacements on Samsung.com. When you’re ready to replace it, turn off the water line to the fridge, drain the waterline by running the dispenser, and then turn the old filter counterclockwise to pull it out. After you insert the new filter, turn it clockwise to lock it in place, and then turn your water valve back on. All that’s left is to run the water for a few minutes to flush it and reset the replace filter alert on your fridge.
https://www.youtube.com/watch?v=jqKv2qwO_hk
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number:1144313065
^Ross
Excellent product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Grear product for the money...we highly recommend it
I would recommend this to a friend- Cons mentioned:Price
Too much $ for what it is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, but $50 is nuts. Will look at aftermarket alternatives.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Review716,
We appreciate you taking the time to leave us a review on your Samsung water filter. We understand that the water filter is a bit pricey, and you wanted to find other alternatives. However, only the Samsung water filter is compatible with your Samsung refrigerator.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144349742
^Rainly
Solid product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid product for my fridge at home. the only complaint I have is that they seem to need replacing more frequently than i like.
I would recommend this to a friendNice but pricey.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had no problems with this item. My only complaint is that is only last for six months and is rather pricey.
I would recommend this to a friendInstock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy find and purchase but no alternatives/competitive resource. Would also have liked to purchase a 2pk at a discount.
I would recommend this to a friendWorks as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The filter worked as advertised. It did not work when first put on but removed and refitted and worked fine.
I would recommend this to a friendNeeded new filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a bit overdue to get a new filter.. not cheap ! But noticeable better water flow and perhaps the ice is a bit less cloudy
I would recommend this to a friendgreat and a needed part for the water
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good price and part is needed for the water to filter
I would recommend this to a friendHad to have
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It kinda goes without saying....you have to have this if you have my refrigerator.
I would recommend this to a friendGotta have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung filter works better than others in Samsung fridges. Just wish they lasted longer and were less expensive.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best deal is at best buy due to the price match!
I would recommend this to a friendGreat Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only filter available for Samsung. Good!
I would recommend this to a friendWater Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our other filter was old, this one was to replace it.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this filter, it was on sale so even better...
I would recommend this to a friend- Pros mentioned:Ease of use
Easy to install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s easy to install and replace. Had some spurts of water shoot out when letting it run through the line for a bit but didn’t last too long.
I would recommend this to a friend Provides filteration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light came on directed me to buy new one. Bought new one and the replace light button still cannot be reset
I would recommend this to a friend- Pros mentioned:Installation
works like it should
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's the required filter for the refrigerator as per the Samsung company
I would recommend this to a friend