Customer Ratings & Reviews
- Model:
- HAF-CIN-2P/EXP
- SKU:
- 4958200
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.
This summary was generated by AI based on customer reviews.
Good product for what is does.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Easy to install. Seems a little expensive.
I would recommend this to a friend- Pros mentioned:Water quality
Great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These genuine Samsung water filters for Samsung refrigerators are a great deal in this twin pack, especially if you use recurring purchases. The water is clear and tastes great. Highly recommend.
I would recommend this to a friend Nice reps., bad product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People were all very nice. The first filter they looked up was apparently no longer made, but the one I had to go back for did. This refrigerator continues to be a nightmare freezing up the cube maker 2-3 times a month with no way to correct the problem. Still infuriating!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Samsung,
Thank you for reaching out and we hope you are in good health. We appreciate your comment that the people at Samsung are very nice. We are saddened to know that your preferred water filter isn't produced anymore and you continuously have difficulties with the ice maker or ice bucket. Feedback like yours will certainly help us to continue improving our products and customer experiences.
I have provided a link to resolve your concern regarding your ice maker. Please click on the link below for guidance.
http://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice
Please visit our authorized distributors website for parts and accessories. You will find compatible water filters there for your refrigerator.
http://www.samsungparts.com/ModelList.aspx?Catalog=Parts_and_Accessories&model=
Please feel free to get in touch with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community
https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144159850
Leo
- Cons mentioned:Price
Is what it is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace this filter. It works as advertised, just wish it was cheaper.
I would recommend this to a friendBrand response from Samsung
Posted .Hi TheDude,
We appreciate you taking the time to leave us a review on the Samsung water filter. You made an excellent choice for your refrigerator, and we understand that the water filter is a bit pricy.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144313103
^Rainly
Expensive and average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know how great of a filter this actually is because I feel like the ice and water still aren't great and as such we don't really use water/ice from the fridge door. Another downside is that these things are really expensive considering they want you to change them so often. In general I am sure it is better than drinking tap water but they could stand to be slightly cheaper.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello cheekye,
Thank you for reaching out and sharing your feedback about the water filter in your Samsung refrigerator. I understand you're having issues with the ice and the water using this filter. We also appreciate you taking the time in giving feedback about the price of the water filter. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001875/ for the water dispenser issues and click on the issue you're having with your water dispenser.
Another link you can check is this one https://www.samsung.com/us/support/troubleshooting/TSG01209062/ for the ice dispenser issues.
You can also check this link https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144246695.
-Noraina
Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for having this available and also having salespeople available to verify the exact filter required.
I would recommend this to a friendGreat brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love best buy, I love everything I purchase there
I would recommend this to a friendThis is very easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and we have been using for years!
I would recommend this to a friendA must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely buy the Samsung model, not an imitation.
I would recommend this to a friend- Pros mentioned:Ease of use
Works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job I bought it to do. Pretty simple. Wish it cost less.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Chris! We value your purchase and I'm happy to see that you like its operation.
^Rafael
Good product and easy to obtain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been buying filter for years. Easy to obtain,
I would recommend this to a friendTrusted Samsung Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I felt secure in buying this filter since it was made by Samsung for my Samsung refrigerator. It did not disappoint.
I would recommend this to a friend- Cons mentioned:Price
Samsung water filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water filter fits my Samsung refrigerator. It's a bit pricey but it works.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Savymom,
Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
About the water filter in your Samsung Refrigerator.
Replacing the water filter in your fridge helps keep your water tasting fresh and helps to prevent odors. Your Family Hub panel will notify you when it’s time to change it, which is about every 6 months. First make sure you purchase a genuine Samsung filter made specifically for your fridge model. You can find replacements on Samsung.com. When you’re ready to replace it, turn off the water line to the fridge, drain the waterline by running the dispenser, and then turn the old filter counterclockwise to pull it out. After you insert the new filter, turn it clockwise to lock it in place, and then turn your water valve back on. All that’s left is to run the water for a few minutes to flush it and reset the replace filter alert on your fridge.
https://www.youtube.com/watch?v=jqKv2qwO_hk
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number: 1144313516
^Ross
- Cons mentioned:Price
Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator so that filter is a given. I just wish they weren't as pricy.
I would recommend this to a friendBrand response from Samsung
Posted .Hi cefm,
We appreciate you taking the time to leave us a review on your Samsung water filter. You made an excellent choice for your refrigerator. We understand that the water filter is a bit pricey.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144318148
^Rainly
Fridge water filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The automatic purchase and delivery scheduling by Best Buy is very convenient.
I would recommend this to a friendAlways buy the name brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung parts are a priority for my Samsung fridge
I would recommend this to a friendgood water filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this water filter is a good option if you don't want to buy those bulky 5 gallons water containers.
I would recommend this to a friendBrand response from Samsung
Posted .We really appreciate the praise, Aguila! Thanks so much for the great review! ^Mae
Just what we needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product requires frequent changing, not too bad of a thing, but for the price, I wish it lasted a little longer.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good filter for the Samsung refrigerator works well
I would recommend this to a friendUse Brand name, generic will damage system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If system is damaged warranty is void USE brand only
I would recommend this to a friend