Customer Ratings & Reviews
- Model:
- HAF-CIN-2P/EXP
- SKU:
- 4958200
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.
This summary was generated by AI based on customer reviews.
May not fit your fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't fairly give this a 1 or 5 star review. Hence the 3 stars. That's because, even though Samsung lists the same model number, this filter comes in 2 different versions, one of which may not fit in your refrigerator. For mine, a newer showcase model, the version with the rounded top fits and the version with an angular top does not. So choose wisely.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Clightbo,
We appreciate you taking the time to leave us a review on your Samsung water filter. We understand that you wanted to have the water filter that fits on your refrigerator.
To help you with this, I will provide you with a link where you can check the compatible water filter that fits on your Samsung refrigerator.
For the round-top filter or HAF-CIN water filter model: http://www.samsungparts.com/Products/Parts_and_Accessories/PID-DA29-00020B.aspx.
For the triangular top or HAF-CU1 water filter model: http://www.samsungparts.com/Products/Parts_and_Accessories/PID-DA29-00003G.aspx.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144348447
^Rainly
Samsung Water filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't clear on how to get the filter to reset on the refrigerator display. This had nothing to do with the filter.
I would recommend this to a friend- Cons mentioned:Price
necesary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these things are way too expensive, 50 bucks is kind-of a joke
I would recommend this to a friendBrand response from Samsung
Posted .Hi eviljoker,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
Proper guide in replacing the water filter:
https://www.samsung.com/us/support/answer/ANS00060149/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144351781
Thank you for choosing Samsung. Have a great day.
-Trisha-
Good filtration and easy to instal it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This filter is a decent product with a reasonable price comparison with britta and kohler filtration systems.
I would recommend this to a friendGreat for keeping my wife happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ear phones excellent for the numerous sporting events I attend. Also at home use and keep my wife happy.
I would recommend this to a friendFilter made for refrigerator.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No one else in town had the filter, but it is a name brand. Best Buy had it in stock and several of them.
I would recommend this to a friendBest filter quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent costumer service. Best quality filters..
I would recommend this to a friendEasy to remove/replace
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend use of this filter primarily because the cost of the fridge justifies the correct replacement.
I would recommend this to a friend- Pros mentioned:Overall performance
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is just the replacement filter for my fridge. It does it's job.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Hman11,
We appreciate you taking the time to leave us a review on the water filter. You made an excellent choice for your refrigerator, and we are pleased to hear how happy you are!
If you have questions or further concerns, contact us directly on the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144273327
^Rainly
Fits perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was thinking to buy a water filter by a generic brand by I didn't want to risk it
I would recommend this to a friendKeeps my water clear of harmful chemicals
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast shipping order and product came as advertised. Best buy is awesome.
No, I would not recommend this to a friendwater filter for fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been using this filter from day one and it ensures us good drinking water for our whole family.
I would recommend this to a friend- Pros mentioned:Overall performance
Excellent water filters
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent water filters for our refrigerator. Been using them for a couple years now. We change them every 6 months. Work very well.
I would recommend this to a friend - Cons mentioned:Price
Works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works but a bit expensive. Generic might be better
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Hart,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
Proper guide in replacing the water filter:
https://www.samsung.com/us/support/answer/ANS00060149/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144351620
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great water filter
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great water filter I bought two of these never had a problem with the ice maker.
I would recommend this to a friendExpensive, but best choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used the other brands but they dont seem to function as well as the Samsung brand
I would recommend this to a friendGood water filter as I trust Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems as though it works just fine. The water tastes "clean and clear" but the last filter I bought only lasted 3 months instead of the projected 6 months and we don't use the filtered water that much so I'm wondering why the alarm went off so quickly. Another concern is how expensive this filter is. At this rate it would cost me $200 a year.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Commander,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We apologize for the inconvenience of the water filter only lasting 3 months. This happens depending on the quality of the water in your area and the amount of water you dispense, you may want to change the filter more or less frequently than the light suggests. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
Proper guide in replacing the water filter: Reset the water filter light.
https://www.samsung.com/us/support/answer/ANS00060149/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144317680
Thank you for choosing Samsung. Have a great day.
-Trisha-
Wrong one given.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product ok but when i got home i notice the sales associate gave me the wrong one after showing her a picture of the one i was looking for.had to make a 2nd trip back to store.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
It has been working good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it feels like water is not being filtered but if you wait and drain water for while it feels alright.
I would recommend this to a friendit's great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's just a little tricky removing the filter. U need a bit of force removing it from the fridge
I would recommend this to a friend