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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10743 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 484 Showing 9,661-9,680 of 10,743 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Filters water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says it would do. To be safe by genuine products.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Dikkify,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144313371

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 4 out of 5 stars

    Better that Generics

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried generic filters but the taste of the water is very different.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very hard to change and replace it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Paris, I understand your are having some concerns with your Samsung Water Filter replacement and I would like to help make this process easier. See link below:
      https://www.samsung.com/us/support/answer/ANS00060149/
      We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Water quality

    Rated 3 out of 5 stars

    nice one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my old filter to Samsung refrigerator and its good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are required for my refrigerator but they are too pricey for how long they last.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for leaving a review, Dennis! Your opinion matters to us! Samsung is continually improving its products and services, and feedback like yours helps us do that! ^Mae Samsung

  • Rated 4 out of 5 stars

    Upgrade to original filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter is an upgrade to the one that originally comes with refrigerator. Filters more impurities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good filter, water tastes great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to find filter at my local Best Buy store, but no salesperson in appliance department to help me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product. Too rxpensivr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung fridge programmed to request new filter after 6 months, without considering use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement filters for my Samsung refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement filters for my refrigerator. Don’t like the length of time it lasts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to do and lasts as it should. Can’t complain — it’s a water filter...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cartridges last 6-7 months. I only wish they would last longer for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to replace. Price was little bit high.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water filters are necessary evils, but what can you do? If you don't use them, your water is not filtered.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase wish they would be so expensive to replace.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, excellent product for the needs I had. Recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product specific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit intended application, but was a different model. Fit seemed to fit loosely but it does not leak

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only filter available for this fridge, it's fine but I wish it filtered out more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to replace filters

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung was. great refrigerator for several years, and these made it easy to replace filters

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doesn’t last long

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems these filters go way to quick. I’m lucky to get 3 months out of it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough taste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite expensive but good enough filtering system compared to generic bestbuy brand

    I would recommend this to a friend