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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10743 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 485 Showing 9,681-9,700 of 10,743 reviews
  • Rated 4 out of 5 stars

    Deal purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Will update the review later when possible

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I like the space, the french doors and the drawer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The french doors , the drawer for snacks the door shelves and the freezer at bottom is very nice. The only problem is the ice maker. About once a month I have to turn it off, use a hair dryer to melt the ice that has formed around the outside of the ice maker. I found that out after paying for a service call 2 times. A new design of the ice maker is needed.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Had to buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no other choice but to buy it but too expensive

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Longest water filter I have ever had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter only thing is you have to run about 4 to 6 gallons thru it to get rid of the plastic taste.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product just over priced. Found online for half the price I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Best water filters ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am obsessed with the taste of Starbucks water and didn’t think I could recreate that until I started using these filters. So good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Water Filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter does the job its supposed to and lasts a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish they made a filter that would last a little longer then 6 to 7 months for the price we pay.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    seems rather pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the filter doesn't seem to last very long. Easy enough to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must item for the type of refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase this item for my refrigerator. Works well every time and never been disappointed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works in refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only filter that will fit in my Samsung refrigerator - I don't have a choice of what to purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about this item? It filters water very well. I stopped buying bottled water.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 3 out of 5 stars

    performs as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as expected. No problems. Only have had this item for a short time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was easy to install and works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to go with a Samsung brand replacement and it has been great

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Water Filter Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the 2 pack. Provides great tasting water and ice. Would like to order the 3 pack but not in stock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for three! Great way to save versus buying one.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Samsung filtration filters

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Samsung filters work lovely. We always get water here to drink cook or to make other drinks. Love this filter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downside they have to changed every 6 months but the fridge sensor lets you know when to change it

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 3 out of 5 stars

    Good filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it would last longer. Water dispensed is nice and fresh.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Profe,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144313243

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 3 out of 5 stars

    Filter

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had brought this because I have a new Samsung refrigerator and i tried to hook it up and it didn’t work out so good for me because I didn’t read any instructions lol so I recommend you guys pay attention to the instructions

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Little,

      Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Water Filter for Select Samsung Refrigerators - White.

      I have shared a Samsung link below that can help you identify which water filter is compatible, replace the water filter, and reset the filter light on your Samsung refrigerator.

      Replace the water filter in your Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00060149/

      Please feel free to communicate with us through the channels below if you have additional questions.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Your reference number: 1144699470

      Leo Samsung