Customer Ratings & Reviews
- Model:
- HAF-CIN-2P/EXP
- SKU:
- 4958200
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Good filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have enjoyed our Samsung fridge, and the filters are working well and longer than our previous make of fridge.
I would recommend this to a friend Nice hand held vac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for the price. Works well and is not too loud.
I would recommend this to a friendIts a water filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this cause my wife told me too. I haven't notice a difference.
I would recommend this to a friendgood filter for 5-6 month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good filter for 5-6 month but price is higth.beside price product is good
I would recommend this to a friend- Pros mentioned:Water quality
easy install, uninstall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a filter, so its a good thing to keep updated so the water coming from your refrigerator is fresh and tasty.
I would recommend this to a friend - Pros mentioned:Water quality
Good filtration
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They filter the water with no flavor just perfect the way I like it
I would recommend this to a friend Good filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good filter. Just wish it wasn't so expensive and would last a little longer. Tried generic brand and it only caused issues with the fridge such as excess noise, etc. Better in my opinion to stick with this original manufacturer version.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Cynerman,
I am so sorry to hear that your experience with our company has not met your expectations.
Customer satisfaction is our top priority, and I am truly sorry that you didn't get that through our product Water Filter for Select Samsung Refrigerators - White.
While we'd love the opportunity to regain your trust, we understand how frustrated you must be. My deepest apologies for any inconvenience we have caused you. We wish you all the best in the future.
Please let us know if you have any additional questions, concerns, or comments, or if we may be of assistance at any point in the future.
you may reach us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung.
Reference number:1144399569
^Ross
Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say about this filter, but it appears to do the job.
I would recommend this to a friend- Pros mentioned:Ease of use
Samsung fridge water filters
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered these filters on-line and they arrived within 2 days. Easy to install.
I would recommend this to a friend - Pros mentioned:Ease of use
Good purchase
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits my Samsung fridge and easy to install. Works as intended.
I would recommend this to a friend Water filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was free with the purchase of the refrigerator.
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I changed this filter every 6 months and every time all is ok.
I would recommend this to a friend- Pros mentioned:Water quality
No complaints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been using these filters in our Samsung refrigerator for 3 years and have no complaints about them.
I would recommend this to a friend Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, but I wish they lasted a little bit longer.
I would recommend this to a friendInstallation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please add contact information or offer phone help
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it it last a long time and the price is good
I would recommend this to a friendFilter should be changed every 6 months.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I rhink that's not long enough. Should be at least a year.
No, I would not recommend this to a friendhd glass +
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an ideal purchase for maximum protection of my mobile device protection. Perfect fit with no issues
I would recommend this to a friendOnly filter that fits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a little expensive for having to replace it every 6 months
I would recommend this to a friendFairly good, but won't last long as promised.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The indicator light on the Samsung fridge lights up in less than 5 months, even we don't use it a lot at all, (only for ice-making and occasionally drinking). Don't know whether it is the problem on the filter, or the problem on the fridge itself. But the filter is expensive.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi abc123,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We apologize for the inconvenience of the water filter only lasting less than 6 months. This happens depending on the quality of the water in your area and the amount of water you dispense, you may want to change the filter more or less frequently than the light suggests. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
Proper guide in replacing the water filter: Reset the water filter light.
https://www.samsung.com/us/support/answer/ANS00060149/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144351752
Thank you for choosing Samsung. Have a great day.
-Trisha-