Customer Ratings & Reviews
- Model:
- HAF-CIN-2P/EXP
- SKU:
- 4958200
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.
This summary was generated by AI based on customer reviews.
Water has different taste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure what is going on but after I replace my filter the water from the dispenser tasted good at first but after a while I notice this weird after taste. I don't taste it all the time but that it still happens is strange to me.
I would recommend this to a friendBrand response from Samsung
Posted .Hi H2Ohappy,
We appreciate you taking the time to leave us a review on your Samsung water filter. We apologize for the inconvenience since you experience an unusual taste in your water dispenser.
To help you with this, I will provide a link that indicates a troubleshooting guide if the water from the dispenser tastes unusual.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001875/.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144300821
^Rainly
- Pros mentioned:Ease of use
Samsung filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. I always feel confident I have a genuine Samsung filter when purchased from Best Buy.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Nita,
Thank you for reaching out and sharing your feedback about the water filter in your Samsung refrigerator. We are glad to know that you find it so easy to install and we appreciate your trust in our genuine Samsung water filter.
For your future reference, you may visit this link https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator.
You can also watch the video on this link https://www.youtube.com/watch?v=ADl9sxfPADE on how to replace the water filter.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144365462.
-Noraina
- Cons mentioned:Price
Expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive. Better prices online. Don't buy Best Buy lots of options online.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed filters for the refrigerator that I bought recently.. works and fits just like OE
I would recommend this to a friend- Pros mentioned:Water quality
Geniune
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always go with geniune Samsung products. This filter never lets you down.
I would recommend this to a friendBrand response from Samsung
Posted .That's fantastic news, Berk. Thank you for being a loyal Samsung customer. ^Lo
- Pros mentioned:Installation
Working as expected!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to install and works as expected. I will definitely buy this product again!
I would recommend this to a friend - Pros mentioned:Ease of use
Easy install
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was easy to install and appears to be of good quality.
I would recommend this to a friend - Pros mentioned:Water quality
Samsung water filter
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the water. Great taste right from the fridge.
I would recommend this to a friend - Pros mentioned:Water quality
Water filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a recommended water filter for my fridge. It’s been great so far.
I would recommend this to a friend - Pros mentioned:Ease of use
Like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is easy to use. Perfect for Samsung appliance that I have.
I would recommend this to a friend - Pros mentioned:Overall performance
Good bundle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My filter reached the end of life and I didn't want to have to remember which type of filter I needed. So I found the filter and this bundle and it has worked well!
I would recommend this to a friend A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water filter light came on you're going to buy a Samsung no substitute
I would recommend this to a friend- Pros mentioned:Water quality
Water filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the same water filters on this moen faucet for many years with no problems
I would recommend this to a friend slick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told I needed to buy the filter because the fridge didn't come with one which I thought was odd. So we bought it. Guess what? Didn't need it. Fridge came with one already installed. Guess I have a back up.
I would recommend this to a friendBrand response from Samsung
Posted .Hi kimfink,
We appreciate you taking the time to leave us a review on your Samsung water filter. We apologize for the inconvenience since they did not inform you that there's a water filter included in your new refrigerator. The water filter can last up to 6months.
You can use the link that I will provide. It indicates the steps to replacing the water filter.
Here's a link: https://www.samsung.com/us/support/answer/ANS00060149/,
If you have any questions and assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144358919
^Rainly
- Pros mentioned:Ease of use
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's easy to install and it works great. It's a great product.
I would recommend this to a friend - Pros mentioned:Ease of use
Always buy it from Best Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The filter works well. Easy to install. Just follow the direction
I would recommend this to a friend - Pros mentioned:Water quality
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These filters make the drinking water taste excellent
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung water filter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but they work great, hasn’t been any leaking or loud noise coming from it like others state has happened.
I would recommend this to a friend - Pros mentioned:Water quality
Great!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best filters on the market! I always buy OEM.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there, Beas65! We really appreciate the 5 stars! ^Jecca
Better than buying in store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to purchase these twice in the Best Buy store and came home with the wrong filters each time. Thankfully the online recommendation was for the frig we had purchased earlier. I received the filter in two days.
I would recommend this to a friend