Customer Ratings & Reviews
- Model:
- HAF-CIN-2P/EXP
- SKU:
- 4958200
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Water quality
Great Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't really offer more feedback other than that the water tastes great!
I would recommend this to a friend - Pros mentioned:Ease of use
Good Filter System - Easy to Replace
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These filters are very easy to use and replace. Only downside is that they don't last particularly long and they're rather pricey.
I would recommend this to a friend - Pros mentioned:Water quality
Great filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use country well water and these filters add freshness.
I would recommend this to a friend - Pros mentioned:Ease of use
Good filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung filter is great and easy to replace from the fridge
I would recommend this to a friend - Pros mentioned:Ease of use
very good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It easy to remove the old and easy to install it. I love it
I would recommend this to a friend - Pros mentioned:Fit
A must-have, literally.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works it fits you have to have it. I wish I would have known that before I bought the darn refrigerator. I am not too happy with the refrigerator.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Chell,
We are glad to know that you are using one of our Samsung refrigerators and water filters. Your satisfaction is our topmost priority and we apologize for the inconvenience of the refrigerator's water filter doesn't meet your expectation. We will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
Proper guide in replacing the water filter:
https://www.samsung.com/us/support/answer/ANS00060149/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144322017
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Water quality
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my Samsung refrigerator the water is good
I would recommend this to a friend - Pros mentioned:Ease of use
Great filters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had an issue with these filters. Easy to replace.
I would recommend this to a friend - Pros mentioned:Overall performance
Water filter for Samsung refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water filter for Samsung refrigerator. Works as intended.
I would recommend this to a friend - Pros mentioned:Installation
Great water filter...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great water filter, easy to use, little over price
I would recommend this to a friend - Pros mentioned:Water quality
Good filter for my sam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a good water replacement filter for my Samsung fridge
I would recommend this to a friend - Pros mentioned:Installation
Easy and Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product came in a nice package and was easy to install.
I would recommend this to a friendBrand response from Samsung
Posted .Great news, Sanchez. Thank you for choosing Samsung. ^Lo
WATER FILTER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AFTER INSTALLING IT FOR 7 DAYS, THE REFRI, NEEDS ANOTHER AS PER REFRIGERATOR.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know how crucial it is to replace the water filter, Marcus. We're here to assist.
We recommend checking the link below for more information about replacing the water filter to ensure it is installed correctly. You can also check the hyperlinks attached for other helpful tips and a video to watch from start to finish of the second link.
Replace the water filter in your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00060149/
Changing the water filter on your Samsung refrigerator:
https://www.youtube.com/watch?v=okAfV86M0iw
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146148730) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Ease of use
Great filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great filter. Somewhat easy to install. Highly recommend
I would recommend this to a friend manufacturer approved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the filter that was approved by the refrigerator manufacturer
I would recommend this to a friend- Pros mentioned:Water quality
It's better than the generic version
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried several generics, but the Samsung brand works best. Still having some trouble with water dispensing, but much improvement with new filter.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Nancy,
Thank you for sharing your experience with us and your satisfaction is our topmost priority. We apologize for the inconvenience that you are having a problem with the water dispenser. Don't worry we will surely notate your feedback about this matter.
To help you out identify the issue, please click the link for your reference and some basic troubleshooting guide.
https://www.samsung.com/us/support/search/?query=ice+maker&referrerPageUrl=https://www.samsung.com/us/support
/
Water dispenser issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144305967
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Ease of use
Easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and fast to install. Directions are easy to follow.
I would recommend this to a friendBrand response from Samsung
Posted .That's refreshing to hear. Thank you for the 5 stars. ^Lo
- Cons mentioned:Price
Easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I had not needed this filter immediately, would have waited and bot online. $50 for plastic tube of carbon. REALLY?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MarlaJ,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will take note of your feedback as this helps us improve the quality of the service we provide to all our customers.
You can check this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.
You may also use this link https://www.samsung.com/us/support/answer/ANS00079481/ for regular maintenance of your refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144522810.
-Noraina
- Pros mentioned:Ease of use
Works Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy Install, no issues. The filter is located inside on the bottom.
I would recommend this to a friend - Pros mentioned:Overall performance
fja;lfjd;alsjfo;asljewq[ijroweqk;m;lvmdf
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hjvafsj;lsavdg;lkadgs;lsaf;lsakfs';kf;d'sakf;sakf;'sfd;l'sakfa;s'
No, I would not recommend this to a friend