Customer Ratings & Reviews
- Model:
- HAF-CIN-2P/EXP
- SKU:
- 4958200
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the product for its excellent water quality, ease of use, and strong overall performance. They also value its straightforward installation, good fit, and perfect compatibility with select refrigerators. While some customers find the product to be overpriced, issues such as leakage are not commonly reported.
This summary was generated by AI based on customer reviews.
Over priced
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't see that the performance is any greater than less expensive brands.
I would recommend this to a friendBrand response from Samsung
Posted .We appreciate the feedback, Chavisjt! We don't recommend using non-Samsung water filters as we cannot guarantee compatibility. ^Jecca
Last about 6 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There’s isn’t any other brands so I have no complaints
I would recommend this to a friendWorks Well with Samsung Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works Well with Samsung Refrigerator . Easy to order and easy to pickup
I would recommend this to a friend- Pros mentioned:Ease of use
Fast installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast to install—needed a bit of muscle but works great.
I would recommend this to a friend Samsung filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasts up to 3 months gets the job done. Wish they lasted longer and not so expensive
I would recommend this to a friendBrand response from Samsung
Posted .Hi Momof3,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We apologize for the inconvenience in replacing the water filter in less than 6 months. The refrigerator's water filter light will let you know when those filter needs to be replaced and that depends on how we regularly use or dispense water. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
Proper guide in replacing the water filter
https://www.samsung.com/us/support/answer/ANS00060149/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144350838
Thank you for choosing Samsung. Have a great day.
-Trisha-
Necessary for the refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You need to buy it if you need to replace your filter. No choice there. Expensive and needs to be replaced very often.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Nisreen,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will take note of your feedback as this helps us improve the quality of the service we provide to all our customers.
You can check this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.
You may also use this link https://www.samsung.com/us/support/answer/ANS00079481/ for regular maintenance of your refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144513134.
-Noraina
Great Water Filter
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Great Quality. This product supports my type of refrigerator and last longer than the normal filter.
I would recommend this to a friendAverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung filter is more expensive and works the same as the best buy brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks, Mindy, for sharing your thoughts on this filter. Samsung is not able to confirm compatibility with non-Samsung filters. ^Jecca
Great water filters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for carrying these water filters. It makes keeping my fridge going a whole lot easier. Getting the discounted price by automatically sending me this product on a regular basis is much appreciated.
I would recommend this to a friendNo sub for Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the 2 pack and saved some $$$$. Kept everything Samsung. When installing, you should shut down water to the fridge to reduce pressure when installing filter, if not, installing the filter can be a bit difficult.
I would recommend this to a friendUse Best Buy Not Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung sends me a squarish filter to fit in a round hole! Of course it doesn't fit and then tells me they are sending exactly what my French Door Refrigerator needs! Save time and buy through Best Buy.
I would recommend this to a friend- Cons mentioned:Price
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better to buy the 2 at same time but they are kinda pricy
I would recommend this to a friend Not installed yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not yet used. But bb wants me to review it now- so here it is
No, I would not recommend this to a friendexpensive filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.for a water filter, they could at least make it affordable since water is a basic need
No, I would not recommend this to a friendNice but loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge had everything we were looking for but runs louder than other Samsung model.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, Saubee! Glad your water filter is working properly! Some noises from the refrigerator are normal, but sometimes it can be a sign of something more. I'd like to leave you this link (https://bit.ly/2xDuU8Z) that will help you determine which type of sounds you're hearing, and what you can do about them. Thanks for being a part of the Samsung family! ^Mae
Samsung Refrigerator Water Filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the pricing for the water filter is way overpriced...
No, I would not recommend this to a friendNot satisfied
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced the filter. Water and ice now have a weird taste.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Water Filter replacement. I have some helpful information that will make sure you get the best performance from your product. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-from-the-dispenser-is-warm-or-tastes-bad
Thank you for choosing Samsung. ^Brad
Needed for the fridge. No other choice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work right away. We had to call geek squad then had to cancel.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Hollyhockstorm,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. We apologize for any inconvenience of the water filter. We will surely notate your feedback about this matter for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
Proper guide in replacing the water filter: Reset the water filter light.
https://www.samsung.com/us/support/answer/ANS00060149/
I suggest clicking this link for a water filter replacement:
https://www.samsungparts.com/PartsList.aspx?PartType=WATER%20FILTER
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144403158
Thank you for choosing Samsung. Have a great day.
-Trisha-
Not long lasting.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the selected filter for my refrigerator, but I don't find it superior to others I have purchased.
No, I would not recommend this to a friend- Pros mentioned:Fit
Fits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Factory replacement fits as it should, no problems so far.
I would recommend this to a friend