Customer Ratings & Reviews
- Model:
- HAF-CIN-2P/EXP
- SKU:
- 4958200
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.
This summary was generated by AI based on customer reviews.
Great Water Filter
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Great Quality. This product supports my type of refrigerator and last longer than the normal filter.
I would recommend this to a friend- Pros mentioned:Fit
Fits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Factory replacement fits as it should, no problems so far.
I would recommend this to a friend Samsung Refrigerator Water Filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the pricing for the water filter is way overpriced...
No, I would not recommend this to a friendNeeded for the fridge. No other choice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work right away. We had to call geek squad then had to cancel.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Hollyhockstorm,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. We apologize for any inconvenience of the water filter. We will surely notate your feedback about this matter for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
Proper guide in replacing the water filter: Reset the water filter light.
https://www.samsung.com/us/support/answer/ANS00060149/
I suggest clicking this link for a water filter replacement:
https://www.samsungparts.com/PartsList.aspx?PartType=WATER%20FILTER
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144403158
Thank you for choosing Samsung. Have a great day.
-Trisha-
Not satisfied
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced the filter. Water and ice now have a weird taste.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Water Filter replacement. I have some helpful information that will make sure you get the best performance from your product. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-from-the-dispenser-is-warm-or-tastes-bad
Thank you for choosing Samsung. ^Brad
It’s pricey
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It last for 6 months but it is a little too much to oh for a water filter
I would recommend this to a friendBrand response from Samsung
Posted .your water valve back on. All that’s left is to run the water for a few minutes to flush it and reset the replace filter alert on your fridge.
https://www.youtube.com/watch?v=jqKv2qwO_hk
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number:1144313614
^Ross
easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this filter and how easy it is to remove and install. The instructions are easy to use and you also get a month by month sticker selection to help you remember when it is time to replace a filter.
I would recommend this to a friendOverall good product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product! Lasts long time and is usually in stock at Best Buy.
I would recommend this to a friendBrand response from Samsung
Posted .We're really glad to hear you're happy with the water filter, Jmanna! Thanks for choosing Samsung. ^Jecca
- Pros mentioned:Water quality
great filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great filter and water quality is perfect. would buy again
I would recommend this to a friend Taste the difference!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can definitely tell when it's about time to change my filter and every time I change it I'm amazed at the difference. The filter works well and eliminates tap water tastes and odors. Not to mention I get an amazing discount because I purchased my fridge through Best Buy!
I would recommend this to a friendOkay product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's expensive. It works but should be cost effective.
I would recommend this to a friendGreat two-pack
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The water filters are already of high quality, and each lasts about 6 months before replacement. The discount on buying a two-pack — as opposed to a single cartridge — makes this offer worthwhile.
I would recommend this to a friendIts all i need for my Samsung fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When i put it in the Fridge, its working fine, I replaced my old original one that came with the fridge and its working just fine. Cold and fast and thats what i wanna see!
I would recommend this to a friendProduct is as described
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product it lasted exactly 6 months as was stated in the brochure Easy to replace Best Buy‘s price was competitive with other businesses however I will definitely go back to Best Buy again !!
I would recommend this to a friendThis was a replacement part for refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are knock-offs for this part that are cheaper, but their use invalidates warranties
I would recommend this to a friendBrand response from Samsung
Posted .Hi Flamingo,
We appreciate you taking the time to leave us a review on the Samsung refrigerator. We understand that the Samsung water filter is a bit pricey. We recommend not using third-party water filters to avoid leakage and damage to the Samsung refrigerator.
Here's a link to an article about water filters: https://www.samsung.com/us/support/answer/ANS00060149/.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144375916
^Rainly
Easy to insert
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to insert. But it takes a while to flush out the strange taste. A little pricey also.
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your water filter. I understand you're having an issue with the strange taste of the water using your filter. We do apologize for the inconvenience this has caused you. We would like to help you through this experience.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001875/ to guide you. Just click on "Water from the dispenser is warm or tastes bad" to get the right troubleshooting steps to fix the issue.
Another link that you may find helpful is this one https://www.samsung.com/us/support/answer/ANS00060149/ for the step-by-step instructions on how to replace the water filter in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144226502.
-Noraina
Filter
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little hard to install but overall does it’s purpose.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see it was time for a new water filter and your Samsung refrigerator thanks you. We also thank you for being a loyal customer in our Samsung Family. ^Brad
Great filter but pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but has to be replaced every six month which becomes a bit pricey over time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Teemart,
We appreciate you taking the time to leave us a review on the water filter. I understand that the water filter is a bit pricey, but you made an excellent choice for your home, and we are pleased to hear how happy you are!
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144305693
^Rainly
Samsung fridge water filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to find, convinient and always dependable. I can always count to find what Iam looking for at BestBuy.
I would recommend this to a friend- Pros mentioned:Overall performance
total good stuff comparing with OEM ones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.total good stuff comparing with OEM ones, recommend!
I would recommend this to a friend