Customer Ratings & Reviews
- Model:
- HAF-CIN-2P/EXP
- SKU:
- 4958200
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the product for its excellent water quality, ease of use, and strong overall performance. They also value its straightforward installation, good fit, and perfect compatibility with select refrigerators. While some customers find the product to be overpriced, issues such as leakage are not commonly reported.
This summary was generated by AI based on customer reviews.
Filter is defective, sometimes not work at all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes filter just stops working and I get no water. When that happens, and this is quite often, I have to take the filter completely out, and then re-insert it into the refrigerator. Now, if you had an idea how difficult it is to just insert the filter into the refrigerator, you will understand why I have an issue with this.
No, I would not recommend this to a friendwater filter for Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine. But its price is higher than Amazon.
I would recommend this to a friendWater filter was necessary.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe the filter is to expensive for the value.
I would recommend this to a friendEasy to install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to say if the filter is working well or not.....Having a new water system put in.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Bill,
Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
About the water filter in your Samsung Refrigerator.
Replacing the water filter in your fridge helps keep your water tasting fresh and helps to prevent odors. Your Family Hub panel will notify you when it’s time to change it, which is about every 6 months. First make sure you purchase a genuine Samsung filter made specifically for your fridge model. You can find replacements on Samsung.com. When you’re ready to replace it, turn off the water line to the fridge, drain the waterline by running the dispenser, and then turn the old filter counterclockwise to pull it out. After you insert the new filter, turn it clockwise to lock it in place, and then turn your water valve back on. All that’s left is to run the water for a few minutes to flush it and reset the replace filter alert on your fridge.
https://www.youtube.com/watch?v=jqKv2qwO_hk
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number: 1144305443
^Ross
Just something that you need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is something that you have to get periodically with this model of refrigerator to keep your water dispenser working ok.
I would recommend this to a friendNo noticeable change
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not notice a change in the taste of the water. I only use it for ice cubes.
I would recommend this to a friendBrand response from Samsung
Posted .Hi JorgeG,
We appreciate you taking the time to leave us a review on the water filter. You made an excellent choice for your refrigerator, and we are pleased to hear how happy you are!
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144281544
^Rainly
Seems easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised to find this item at Menards for $20.00 less than Best Buy.
I would recommend this to a friendfilter only last 6 months at most
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.adds approximately $100 per year to cost of the refrigerator. looking for a generic replacement
No, I would not recommend this to a friendOK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not crazy about these, have to change them every 3 months, no bueno
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, rsjazz, thanks for bringing this to our attention. Your opinion matters to us! Your feedback helps to improve the Samsung experience for everyone! ^Mae
Needed for water filtration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Required by Samsung every 6 months. Too expensive.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello 314n1,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will take note of your feedback as this helps us improve the quality of the service we provide to all our customers.
You can check this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.
You may also use this link https://www.samsung.com/us/support/answer/ANS00079481/ for regular maintenance of your refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144509752.
-Noraina
Value pack
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy the two-pack all the time for my Samsung refrigerator. It's a fantastic price, and it's cheaper than buying separately. This is a value buy.
I would recommend this to a friendBuy it all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a lil expensive, but I still need it for My fridge’s water dispenser.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Laurav,
We appreciate you taking the time to leave us a review on your Samsung water filter. We understand that the water filter is a bit pricey.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144348612
^Rainly
Don't get the generic brand for a Samsung fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We tried the generic version of this filter and it only had 1 "O" ring to seal it so it leaked a lot! Get the Samsung filter for the Samsung fridge!
I would recommend this to a friendFilter does not fit our refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though Samsung kept the same Model HAF-CIN/EXP and Replacement Cartridge:DA29-000020B but they changed the design. It does fit refrigerators built before 2017. Be careful to get the right cartridge. Best Buy only had the newer design.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello mjm14031,
Thank you for reaching out and sharing your feedback about the replacement water filter in your Samsung refrigerator. I understand you're having an issue with the replacement water filter as it doesn't fit in your refrigerator. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01109722/ to guide you on the issue.
I am also sharing this link https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144493254.
-Noraina
Too confusing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer creates confusing changes required to Copy-Print or other process. I had good luck making a copy, but when I needed to print from my computer, I get no info on how proceed. WIRELESS comes with a downside because if I had a printing connection, it would print.
No, I would not recommend this to a friendGENUINE Samsung part - problem free!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appliance makers probably make a fortune on these filters. If you pondering your first replacement filter purchase, STAY AWAY FOM THE CHEAP OEM FILTERS. They can be more trouble than they are worth, and the next time you purchase the same item you could have different results.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your experience with us. We enjoy hearing from our satisfied customers. ^Lo
Get the correct one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have found that it is often difficult to get the correct filter online so being able to pick it up in store is very convenient. The filter is the filter so it works.
I would recommend this to a friend0
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was on sale so great price. Difficulty replacing filter.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Judy,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of having a hard time replacing the water filter. We will surely notate this feedback for better products and options in the future.
I highly recommend visiting these links for basic troubleshooting steps:
Replace your water filter in your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00060149/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/warranty/
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144399967
Thank you for choosing Samsung. Have a great day.
-Trisha-
Fridge Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say? 2 Samsung refrigerator filters seem to be doing the job of filtering our water and ice from our Samsung refrigerator which we bought from Best Buy and love.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to get this when I price matched it to amazon and the price was great. I’m on my second filter for the year. I’m sure Best Buy price was better than Samsung’s
I would recommend this to a friendBrand response from Samsung
Posted .It's always great to get fresh tasting water. We're happy that you're happy Quina! ^Jecca