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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10743 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 521 Showing 10,401-10,420 of 10,743 reviews
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These filters fit perfectly in my Samsung refrigerator and were delivered as promised.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ANOTHER Dissatisfied PAYING CUSTOMER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You sent me the WRONG Filter. And I even included the Refrigerator Model number. The WRONG Filter is LONG & Round. The one in the Refrigerator IS SHORTER & SQUARE!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We understand how you feel about receiving the wrong water filter for your fridge. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store for support and follow-up on the status of your fridge's filter replacement.

      Have a great day.

      -John Samsung

  • Rated 1 out of 5 stars

    water filter problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed with the water filter .I still do not have ice or water despite the replaced ice maker unit by a certified Samsung repair person earlier in the year. When I replaced the filter I expected both water and ice but I got a pathetic gurgle and a small bit of ice which was a struggle for sure! And I am expected to replace this filter every month! What an utter waste of money for a filter and ice making unit which does not work satisfactorily.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see that you are experiencing some issues with your Samsung Refrigerator ice maker. I would like to make sure that you have the best experience with your appliance. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143221572. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    SAMSUNG Water Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Just hate having to change every 6 months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overpriced but the real deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish these were lower in price, but it's worth it to get the subscription and saves around $15 per filter. Water filters are not something for which I want to use an off brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new filter for refrigerator so that water flow would be better. Available when I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did buy this online Water Filters for Select Samsung Refrigerators (2-Pack)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water filters

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that i can buy 3 at a time for a discount. Saves time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy out easy in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water filter was easy to take out and easy to put in. Save money buying the two pack well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filters

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best filter for the Samsung fridge. It has to be replaced every 6 months.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Way over priced for what it is and does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had I known that you had to buy such an overpriced filter for my Samsung refrigerator I would have never bought it. It is like tossing $100.00 a year into the trash.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was looking for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having a hard time finding my refrigerator filter and this was exactly what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to use name brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found it is better to use the name brand filters. It is also better to buy the twin pack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was a replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use the Samsung brand because this is the recommended brand I was told to use

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for being a loyal Samsung customer! ^Lo Samsung

  • Rated 2 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really think filters should last more than 6 months. They are very costly. There is no choice on the product. We are forced to buy a certain brand to function in the refrigerator.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung water filter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this filter online, and it was shipped to my house with the plastic not all the way on, like it was used, not brand new. I just want a new filter to use in my fridge.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Excellent water filters for Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I didn’t purchase Samsung water filters and they had to be replaced in 3 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Clear Water that tastes fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I routinely replace the filter on the fridge. This way I can be assured of clear clean water.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement water filter for Samsung

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a functional filter for my Samsung refrigerator/freezer.. I find that i need to turn using a pliers or vise-grip to remove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filters

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for Samsung refrigerator without going to the store.

    I would recommend this to a friend