Customer Ratings & Reviews
- Model:
- HAF-CIN-2P/EXP
- SKU:
- 4958200
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.
This summary was generated by AI based on customer reviews.
Good product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality original product. I gave it 3 stars because Its overpriced .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Alex,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will take note of your feedback as this helps us improve the quality of the service we provide to all our customers.
You can check this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.
You may also use this link https://www.samsung.com/us/support/answer/ANS00079481/ for regular maintenance of your refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144512890.
-Noraina
you must dismantle water filter housing to clean
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a chance to install it. The installation is complicated. Wanted to clean glad and wasn’t able to remove it Called and stayed on the phone 2 hours trying to get housing out without breaking anything. Finally told someone would come out. Instead I got a call telling me to hire a plumber to help me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there! I believe this link (https://bit.ly/34RSRct) may be able to help. It has everything you need to know about changing the water filter. ^Jecca
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not need this. Thought it would cure problem but it was not necessary
No, I would not recommend this to a friendBrand response from Samsung
Posted .We strive to assist you anytime, Buni. We want to speak with you directly to know what is causing your disappointment and address any other issues you may have.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1148632684, to help our team pull up your information when you message us.
Have a great day.
-John
Decent price with subscribe and save
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Important to have fresh filters with how run down the majority of water systems in the US are.
I would recommend this to a friendSamsung has a very poor customer support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor to horrible customer support provided by Samsung parent company for their products.
No, I would not recommend this to a friendIt is what it is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have this refridgerator that takes this model number filter, then this is the filter to get
I would recommend this to a friendNeeded it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got this now we have to replace it again which is annoying cause i just replaced it.
I would recommend this to a friendBrand response from Samsung
Posted .I'm glad you found what you needed Joshua! Hard water may affect the longevity of your Samsung water filter, so remember to check the water in your home. This link: https://bit.ly/2Nirk9s will give you tips on how to install your new filter and how often to change it. Thanks for being a part of our family. ^Mae
Poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in February and it isn't working 2 months later.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Mythreeks4life,
I see that you are experiencing some issues with your Samsung Refrigerator. I would like to make sure that you have the best experience with your appliance. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143230262. We thank you for being a part of our Samsung family. ^Brad
Good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just as well as the brand and substantially cheaper
I would recommend this to a friendGood filter but not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good filter but not the best. I have no complaint but not sure if it is worth money.
I would recommend this to a friendBrand response from Samsung
Posted .Good clean quality drinking water is what we strive to provide, coolmiku! Thanks for your honest review. It's a privilege to have it! ^Mae
Could last longer...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my refrigerator. They work fine but could last longer.
I would recommend this to a frienddoesn't fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 Samsung filters recently and neither one will fit into the housing. Read on the Internet that Samsung changed the configuration and the filters don't fit older refrigerators. I bought mine in 2012. That's not old to me.Home Depot refunded my money but Best Buy store manager refused to. I had to go to corporate to get a refund.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi tweetie,
Thank you for giving us your feedback about the water filter you purchased. I'm sorry to hear that the water filter you have doesn't fit on your refrigerator. We apologize for the inconvenience it may cause you, and I know how important the water filter is in our daily needs.
I will provide you with a link that indicates the compatible water filter that can fit on your refrigerator. There are also Troubleshooting guides to install it.
Here's a link: https://www.samsung.com/us/support/answer/ANS00060149/.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144241466
^Rainly
Not what I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a water filter for my Samsung refrigerator that I bought at Best Buy. This is the only Samsung filter they have available at the store. I assumed it was compatible but apparently I bought 1 of 3 Samsung refrigerators that need a "special" filter. What are the odds! I had to return the filter and purchase the one compatible with my refrigerator online.
No, I would not recommend this to a friendCome on now
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t realize this was on auto subscription. My fault. A warning email would have been nice before charging me for it though. Especially because we moved and it was delivered to our old house
No, I would not recommend this to a friendgood replacement filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good replacement filter but it is not giving 5000 gal water as it is saying.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to share your experience with us. We appreciate you being a Samsung customer. ^Lo
Not an impressive fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The filter itself is fine but the overall refrigerator is not something I'd ever buy again. My ice maker went out in less than 6 months and the parts as labor took over 3 weeks to fix but I negotiated a new unit however the ice maker cannot get the ice in the cup no matter how close the cup is - it's all over the floor and it's horrible.
No, I would not recommend this to a friendSamsung water filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung water filter at Best Buy, a little expensive but, always in stock.
I would recommend this to a friendRefriguture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tech came to install my filter and the sales person sold me the wrong filter. Now I have to make another trip to Best Buy. very unhappy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear valued BestBuy client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store and document your experience to prevent it from happening in the future.
Have a great day.
-Ernest-
Doesn't seem to last very long.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These filters don't seem to last very long in my refrigerator.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback! ^Ty
Samsung Refregirator filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not working I still have filter warning not going away!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Maximizing your refrigerator's features is important. Let's get the information you need to ensure the fridge operates smoothly.
The link below will guide you in ensuring the water filter light is running properly. You can check "Resetting the water filter light" for instructions on turning off the water filter light and see other topics that might pique your interest. Learn more by checking the hyperlinks or watching the embedded video.
Replace the water filter in your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00060149/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148565480) to help our team pull up your information when you message us.
Have a great day,
-Ernest-