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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 642 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are positive about the BLACK SN850 1TB Internal Gaming SSD's performance, storage capacity, ease of installation, and user-friendliness, with many praising its compatibility with the PS5. A common concern is the need for a heatsink to manage heat generation, although many users report successful installations with added cooling solutions. The price point is also frequently cited as a positive aspect. While some users experienced longer load times, the majority reported significantly improved loading speeds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 642 reviews
  • Rated 3 out of 5 stars

    Good, not the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is good PCIe Gen 4 x4 NVMe drive, but on my motherboard it performed poorly for some reason compared to other PCIe Gen 4 x4 NVMe drives

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the same model as sold elsewhere

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Best Buy only version of the SN850 drive. That causes two problems. 1) Best Buy will not price match other retailers since the model number differs. 2) We can't really know if benchmarks and reviews of the common SKU apply to this BB-specific model.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great drive, if your mb likes it.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it would play nice with my motherboard, it is a great unit. But my motherboard is picky. Still a great fast drive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PS5 slowdown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was fast at first but I don't know that PS5 runs trim because it's getting slower and slower only about 50% full.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Failing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    M.2 failing and showing blue screens. Sector had to be rebuilt suspect problem wit ship

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Package wrecked. Terrible shipping. Hope it works.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm marking the review as poor (1 star) because of the condition of the item upon delivery. The box is smashed, and when I opened it, the plastic protecting the SSD was damaged as well. I will update the review to 3 stars if it is functional once it has been installed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work at advertised speeds no matter what

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work at the rated speed at all, even made sure it was connected to pcie gen 4 lanes, ran at only 2gb/s instead of 7gb/s

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help we needed was not knowledgeable and the social distancing was not in place.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had never been disappointed with Bestbuy but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only a one star because eventhough it's a great product, I bought the 1 TB version and when I installed it, it ended up being a 500 gig, the bestbuy I purchased it from refused to trade it out and said WD had to be the ones to replace it. A month later nothing has happened to rectify it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sleepy SSD!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware, this SSD might go to sleep and not wake back up! SSD did not work with my system and would disappear if computer would go to sleep. Swapped it with a SK hynix P31 and no issues since.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One Star?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving this a one because of the price! This should be a little cheaper than what you pay for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    price match needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after I purchased with $169, you guys decrease price to $164, can i get price match for that.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waiting on my refund

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t know the box was empty, so I can’t rate it but I’m sure it would’ve been great

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Perfect PS5 Storage Expansion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive working blazzing-fast with the PS5. Works perfectly. MAKE SURE you purchase a 3rd party low profile M.2 heatsink from Amazon. This SSD Will overheat without it. Sony even emphasizes on the need for a heatsink. Once you install the right size heat sink, this SSD fits perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    I like it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my legion laptop. Its been reliable and very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Extremely fast, compatible with new consoles

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly within my PS5. Very easy to install and one of the best SSDs on the market. Be sure to get a heat sink if you didn’t get the SSD with a heat sink already built around it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive. It is super fast and fits perfect in my PS5. You will need to get a heatsink but you can get one for $10 or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PS5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the PS5, just purchased an aftermarket heat sink & it works flawlessly with my PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts about this ssd for my ps5 but it work great and good price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SSD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get this for my Ps5! Easy to install and works great!

    I would recommend this to a friend