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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2007 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers recognize the BLACK SN850 2TB Internal SSD's significant benefits in expanding storage capacity, simplifying installation, and boosting performance, particularly for gaming consoles. Many appreciate its ease of use and the included heatsink. While some find the price high, the overwhelmingly positive feedback points to a product that delivers on its promises of improved speed and storage expansion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,007 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Almost 2 years later

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and pretty easy to install. Even for a non tech person. Plenty of "how to videos" out there. Worth the price. Meh. It is what it is sadly.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extra storage capacity. It was super easy to install!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great price great performance no fuss easy install

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and seamless install and huge value advantage over the disgustingly overpriced proprietary cards the Series X requires.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Speed, Storage

    Rated 5 out of 5 stars

    Awesome Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and it works perfectly, it’s a must have if you need more space for your games. There is no lag operates just like the internal drive that comes with the PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Best Ssd for game consoles

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for my secondary internal ssd for my game console and it works flawlessly and give me enough storage for my game collection and never worried about deleting games to play new games.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A Must for PS5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Expansion for my PS5! This SSD is very fast when downloading to and transferring games/data! With the PS5 having pretty low storage (especially with game sizes today) I would/have recommend it for every PS5 owner!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast, reliable memory

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been fast, reliable memory for my PlayStation five. It has been perfect with no issues from my gaming. I highly recommend anybody with a system to pick it up if need be. 

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Nice storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say go get this storage. It has a built in heatsink while having exactly how much storage was advertised. The only complaint is that it was a bit hard to put in.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good product, not too bad price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the storage speed and convenience. Only wish it was cheaper compared to the non licensed drives but I didn't want to take a chance and order something else.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    One of the best upgrade in my PS5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been contemplating to get one for my ps5 because it was a little bit pricey; I decided to grab one yesterday; It was one of my best decisions that I made! I dont have to worry about the storage of my ps5 and it gives me so much peace of mind! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Fixed my PS5 storage issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible product. I had maxed my storage fairly quickly on my PS5 and this fixed the problem entirely. This paired with an external hard drive for my PS4 games makes me feel like I have all the infinity stones for my PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    More bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple upgrade for my PS5, I did it and anyone else can. IT took me longer to take the SSD out of the box, than to install it. PS5 works amazingly great, and a ton of memory for the price point

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Pricey but excellent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth it for me but i believe the price was a little high. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Massive boost!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2TB of additional fast speed memory....nothing to complain and every reason for being satisfied!! Been in my PS5 for over two years and still going strong. No loss of speed or failure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never have to worry about storage on my PS5 now! This product is insanely easy to install too.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works as expected. I would buy another if I needed

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. It offered me much more space to save games. It loads very quickly as if it's loading from the console storage.i would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No Regrets...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I have no other comparison as this is the first SSD upgrade I have done for my PS5. I do know however that the WD Black brand has great reviews which is how I based my decision to purchase. The install and setup on the PS5 is super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Adding Storage to PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed easily into PS5. Just works, and seems to be as fast as the PS5's internal storage. If you're using with PS5, definitely make sure you get the heatsink version. If you're buying for a desktop, check your motherboard, as it may already have a heatsink over the area where you can install SSDs. (E.g., the Asus gaming motherboard that I have does have a heatsink already for SSD installation. It's actually more difficult to install an SSD if it already has one. (Generally, as with the Asus, the motherboard heatsink can be removed, but that's just more steps. Theoretically, you could remove the heatsink from an SSD that has one, but that is prone to mistakes and potential harm to the SSD.)

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Speed

    Rated 4 out of 5 stars

    Upgraded my PS5 with this SSD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for my PS5, the Samsung 980 Pro requires a firmware update to give you read speeds of 6500 mb/s but this SSD by Western Digital gives you that same speed right out the box (for $20 less at the time of this writing). Installing to the PS5 took less than 5 minutes, I do suggest watching a video on how to remove the cover plate. Transferring from the console SSD to the WD SSD is really fast. So far I don't have any issues to report although I tried to check my warranty status through Western Digital and they said my drive didn't show up. I provided photo evidence of the serial number of the drive and my purchase receipt to them and i'm still waiting to hear back from them because the description here says I should be covered for 5 years from the purchase date by the manufacter. I'll be sure to provide an update here if I encounter any issues. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a lifesaver in storage to a point I don’t even notice if I need storage

    I would recommend this to a friend