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Customer reviews

Rating 4.7 out of 5 stars with 973 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 973 reviews
  • Rated 2 out of 5 stars

    Poor

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not calibrated for ps5 games and I couldn’t return

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    waste of money and huge risk for data loss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working and completely unrecoverable after only 3 months. Lost 6 terabiters of my photos and videos.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad drive, Bad Service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive died after a few months, RMAd with WD and they sent me a dead drive as replacement 2 months after recieving the dead one. DO NOT BUY FROM WESTERN DIGITAL IF YOU WANT A WARRANTY!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive clicked when plugged into Xbox series x. Might be good for regular computer usage

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 1 out of 5 stars

    Price + size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the fan is very annoying price with 8TV is fair. But the fan could be a lot better.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    PlayStation used for a hard drive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with the light going out we took it back with no problem and give me a gift card

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    oof.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    man f##k idk how to use this thing, idk if im a monkey or they just don't simplify the process enough.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    WD USB EXT HDD

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD products are great quality but this USB EXT. HDD is very expensive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    D.O.A 2x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd one I purchased, Both dead on arrival. Will not buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dead After 2 Weeks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ughhh, was really hoping to have a great external for all my games.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dies in less then 30 days outside of return period

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died within 30 days I would expect more out of the item. I verified that the power adapter is providing 12.2V no power nothing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mixed feelings

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned because it was slowing my computer down tremendously.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just over a year old and it completely turned off and won’t turn back on. Go with a different product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ruined my ps4 tried backing up and in the middle io said repair drive then reformat and barn everything deleted. And no help from the company of course and i even got the ps4 pro from. Good job. And it just goes on and on!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DEAD out of the box!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was my first experience with WD Black, and i can say i am not impressed. it was bricked out of the box returned for a regular WD external hard drive that has performed flawlessly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works on ps5 but to play the games you have to move them back onto the ps5 to play certain games that need high speeds

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable connection to your pc is faulty and doesnt connect. DO NOT BUY!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didnt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didnt work out of the box looked like it was a return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was defective right out the gate when I bought it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    had issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May have just been a bad unit, but this had issues with the hard drive reading and making noise. Returned

    No, I would not recommend this to a friend