Customer Ratings & Reviews
- Model:
- WDBAMA0180HBK-NESN
- SKU:
- 6427995
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the easystore 18TB External USB 3.0 Hard Drive for its large storage capacity, reliability, reasonable price, and ease of use. Many appreciate the convenience of the USB connectivity. However, some customers have noted that the hard drive can produce a noticeable amount of noise during operation.
This summary was generated by AI based on customer reviews.
Very dependable harddrive
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and dependable harddrive. I trust these the most.
I would recommend this to a friend- Cons mentioned:Noise
Loud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is really loud when not in use and even louder when being used.
No, I would not recommend this to a friend Hard disk best ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this harddisk for my work and research. It is stable!
I would recommend this to a friendGreat Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all i was glad i made this purchase! I very satisfied!
I would recommend this to a friendGreat drive
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but good no issues so far Would buy again if it goes on sale
I would recommend this to a friendRealistically only holds 16.3 TB
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a known fact that external storage jips you around .5-1 TB, that's to be expected, but to lose about 2 TB of storage is very annoying. 16 TB is good storage, but really, I wish they would advertise what a person can really use instead of what one "ideally" can use.
No, I would not recommend this to a friendBeware BestBuy Return Policy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased one and received a broken power supply cable. BestBuy support basically said return or exchange it. In-store employee said the product was sold out and couldn't exchange it until it was restocked. Waited a week till the product restocked on the BestBuy website went to nearest store to have it exchanged, employee said not it's in-stock on their end, so I had to return it before 15 day window closed.
I would recommend this to a friend- Pros mentioned:Storage capacity
Served the Purpose I Bought it For
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Served the purpose i bought it for. Needed a massive amount of storage capacity on a backup drive to utilize with all my devices.
I would recommend this to a friend Unstable and corrupts files
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The largest hard drive I ever bought and it seems to corrupt files faster than smaller storage versions
I would recommend this to a frienddefend HDD package
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good hard drive but enclosure has bad airflow which raises the temperature to warning levels.1year.waranty is not enough
No, I would not recommend this to a friendPurchase Elsewhere! BestBuy support is bad.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Storage device stopped working. Changed USB cable, and power supply. No success, changed USB ports and entire computers. Still no luck. I contacted BestBuy support and was informed that they don’t support any products past 15 days. Next time I’m going to skip BestBuy and purchase direct from WD or any other manufacturer; especially since I’ll need to contact them anyway in the event of a product issue that involves invoking warranty. To be honest, Amazon would have either replaced item or credited my account; even outside the return window.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .We're extremely sorry to hear about your online shopping experience, For any queries, We request you kindly open a support ticket at (https://support-en.wd.com/app/askweb) to elaborate on the issue and, we'd be more than happy to help.
- Cons mentioned:Noise
Loud drive
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drive is noise, has constant clunk sound every 10 seconds, when drive wakes up it’s even louder. Speed is decent for mechanical drive. If you are sensitive to noise do not buy Still shipping with usb a conmector
No, I would not recommend this to a friend Disappointment and perhaps a trap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drive crashed a few months after we bought it. They wanted about $1,500 for data recovery. We lost all our customers' video footage.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi Merih, We're sorry to hear that the drive did not meet your expectations. That's certainly not the experience we aim for. We understand how frustrating that can be. We would like the chance to make it right. Please reach out to our support team by opening a ticket at (https://support-en.wd.com/app/askweb) so we can look into it and explore a possible replacement (if needed) or a solution for you.
From dope to nope in 6ish months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it in June. Loved it until Novemeber when it crashed and started only showing a capacity of 8TB for… reasons? and WD’s customer service has been less than stellar. To be fair the customer service thing is ongoing (2 phone calls and counting!) but still, I’m not sure I’d wanna recommend this thing to anyone.
No, I would not recommend this to a friendGood external drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these 18tb USB drives for backup purposes. So far, they are fast and reliable.
I would recommend this to a friendbig storage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product but large drives like this are bit slow.
I would recommend this to a friend- Pros mentioned:Price
WD does it again!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I really like WD, and Seagate. For this price point its a good value
I would recommend this to a friend - Pros mentioned:Usb
Expanded capacity
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has a great pmr white label(red) drive inside.
I would recommend this to a friend - Pros mentioned:Storage capacity
would recomend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like how easy it is to use. More then enough storage space for what i am using it for
I would recommend this to a friend - Pros mentioned:Price
Lots of Space for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this during Black Friday sale, so the price and purchase was well worth it.
I would recommend this to a friend