Customer Ratings & Reviews
- Model:
- WDBAMA0180HBK-NESN
- SKU:
- 6427995
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the easystore 18TB External USB 3.0 Hard Drive for its massive storage capacity, reliability, and value for the price. Many find it easy to use and appreciate its USB connectivity. However, some customers have noted that the drive can be noisy, and others feel it is more suitable for desktop use due to its size.
This summary was generated by AI based on customer reviews.
Pricey,,,,,, but works
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price a little high as compared to about a month ago, but works as described.
I would recommend this to a friendAmazing HDD!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great durable drive for your files! I love WD products. They never disappoint.
I would recommend this to a friend- Cons mentioned:Noise
Buyer Beware!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 16 months of use and complete hard drive fail. WD offers no support other than refurbished replacement. All data lost unless you pay $400-$1000 + for data recovery. Very noisy.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi, We sincerely apologize for the inconvenience caused to you. We take your feedback about a failure very seriously and please know that we are committed to ensuring this does not happen again. Your experience matters to us, and we are committed to resolving it promptly. Please do not hesitate to contact our customer service team at (https://support-en.wd.com/app/askweb) The customer support team will contact you as soon as possible.
Very dependable harddrive
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and dependable harddrive. I trust these the most.
I would recommend this to a friendHard disk best ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this harddisk for my work and research. It is stable!
I would recommend this to a friendGreat Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all i was glad i made this purchase! I very satisfied!
I would recommend this to a friendGreat drive
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but good no issues so far Would buy again if it goes on sale
I would recommend this to a friend- Cons mentioned:Noise
Loud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is really loud when not in use and even louder when being used.
No, I would not recommend this to a friend Realistically only holds 16.3 TB
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a known fact that external storage jips you around .5-1 TB, that's to be expected, but to lose about 2 TB of storage is very annoying. 16 TB is good storage, but really, I wish they would advertise what a person can really use instead of what one "ideally" can use.
No, I would not recommend this to a friendBeware BestBuy Return Policy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased one and received a broken power supply cable. BestBuy support basically said return or exchange it. In-store employee said the product was sold out and couldn't exchange it until it was restocked. Waited a week till the product restocked on the BestBuy website went to nearest store to have it exchanged, employee said not it's in-stock on their end, so I had to return it before 15 day window closed.
I would recommend this to a friend- Pros mentioned:Storage capacity
Served the Purpose I Bought it For
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Served the purpose i bought it for. Needed a massive amount of storage capacity on a backup drive to utilize with all my devices.
I would recommend this to a friend defend HDD package
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good hard drive but enclosure has bad airflow which raises the temperature to warning levels.1year.waranty is not enough
No, I would not recommend this to a friendUnstable and corrupts files
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The largest hard drive I ever bought and it seems to corrupt files faster than smaller storage versions
I would recommend this to a friendPurchase Elsewhere! BestBuy support is bad.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Storage device stopped working. Changed USB cable, and power supply. No success, changed USB ports and entire computers. Still no luck. I contacted BestBuy support and was informed that they don’t support any products past 15 days. Next time I’m going to skip BestBuy and purchase direct from WD or any other manufacturer; especially since I’ll need to contact them anyway in the event of a product issue that involves invoking warranty. To be honest, Amazon would have either replaced item or credited my account; even outside the return window.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .We're extremely sorry to hear about your online shopping experience, For any queries, We request you kindly open a support ticket at (https://support-en.wd.com/app/askweb) to elaborate on the issue and, we'd be more than happy to help.
- Cons mentioned:Noise
Loud drive
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drive is noise, has constant clunk sound every 10 seconds, when drive wakes up it’s even louder. Speed is decent for mechanical drive. If you are sensitive to noise do not buy Still shipping with usb a conmector
No, I would not recommend this to a friend From dope to nope in 6ish months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it in June. Loved it until Novemeber when it crashed and started only showing a capacity of 8TB for… reasons? and WD’s customer service has been less than stellar. To be fair the customer service thing is ongoing (2 phone calls and counting!) but still, I’m not sure I’d wanna recommend this thing to anyone.
No, I would not recommend this to a friendGood external drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these 18tb USB drives for backup purposes. So far, they are fast and reliable.
I would recommend this to a friend- Pros mentioned:Price
WD does it again!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I really like WD, and Seagate. For this price point its a good value
I would recommend this to a friend - Pros mentioned:Usb
Expanded capacity
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has a great pmr white label(red) drive inside.
I would recommend this to a friend - Pros mentioned:Storage capacity
would recomend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like how easy it is to use. More then enough storage space for what i am using it for
I would recommend this to a friend