Customer Ratings & Reviews
- Model:
- WDBAMA0180HBK-NESN
- SKU:
- 6427995
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the easystore 18TB External USB 3.0 Hard Drive for its large storage capacity, reliability, reasonable price, and ease of use. Many appreciate the convenience of the USB connectivity. However, some customers have noted that the hard drive can produce a noticeable amount of noise during operation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Reliability
It Works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WD - easystore 18TB External USB 3.0 Hard Drive - Black It Works Review your product. Hi Robert, you’re getting 25 points for this review!1See Disclaimer 1 Not you?
I would recommend this to a friend I couldn't get it to work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a backup to my backup. I installed every driver and proprietary western digital piece of software to try to get this to work. I still couldn't copy anything to it. I could have just had a bad unit. I didn't have time to keep troubleshooting so I asked for my money back.
No, I would not recommend this to a friendMissing 1.5 TB only 16.37TB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a previous purchaser wrote. This is supposed to be an 18TB drive and instead it is only 16.37TB the additional software package it comes with is only a few kb. so where is the other 1.5 TB. WB and external drives are always missing a few gb due to software. Not the case here. This is a ton of advertised, unusable space. Disappointing to say the least.
No, I would not recommend this to a friendDont waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this oroduct. This drive has already burned out and I lost everything that has taken me years to compile. This is the 2nd item from Best Buy that is complete garbage.
No, I would not recommend this to a friendDidn’t work for me
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are buying this for max and windows use, do not. Makes you format it when trying to do so.
No, I would not recommend this to a friendWD - easystore 18TB HDD - Defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the hard disk delivered yesterday.. but.. Getting the error "Not Initialized" and when trying to initialize, getting the error "The device is not ready". Seen this first time after having 20+ external hard disks..
No, I would not recommend this to a friendLasted less than a yea
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted less than a year. Then couldn't get a replacement
No, I would not recommend this to a friendCustomer Service needs a Reset.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got item due to technical difficulties and Staff didn't communicate that there was issue with paying for it, then they ignore my recommendation to fix website issue to change payment info before it was brought to the store.
I would recommend this to a friendNot really 18tb
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work good but actually 16.4 tb instead of 18tb
No, I would not recommend this to a friendBE AWARE!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this when it was on deal of the day online. The box was sealed and has the 18TB sticker on the front but when you connect to it, it's only 16TB instead of the 18TB. So i went to an actual Best Buy store to get the unit exchanged, once home, I kid you not, the box was sealed with 18TB sticker on it but once again when connected its only 16TB. What a let down.
No, I would not recommend this to a friendJust buy it somewhere else, people are liquidating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wayyy too expensive. Retailers messed up moving too quick in raising Hard Drive prices to reflect a cryptocurrency called Chia before Chia proved itself worthy of such price increases with the test of time as other cryptocurrencies have. Due to the reality of Chia being designed for datacenters and not the people the market is flooded with cheap cheap hard drives because of this gamble in raising hard drive prices prematurely.
No, I would not recommend this to a friendGreat Product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using WD External Hard Drives for over 15 years and have never had any problems.
I would recommend this to a friendMade life a little easier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed! It was so easy to order online and pick up at the store within hours.
I would recommend this to a friendReceived a fake 18TB Easystore
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received a fake 18TB from Bestbuy online order. Be careful when you buy these kind of items from Bestbuy as Bestbuy will not admit it.
No, I would not recommend this to a friendOne to buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price you expect quality. That's exactly what you get with this product!
I would recommend this to a friend18TB
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though product was 18 TB. Only 16TB for use. Needed more space
I would recommend this to a friendClicking
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Six months and it is making the dreaded clicking sound. Have never been lifted off my desk, so not an abuse issue.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hello JerryM, Please be informed that hard drives produce some noise when they work. The amount and kind of noise depend on what the hard drive is doing like reading or writing data. It's good to know which sounds are normal and which might mean there's a problem with the hard drive. To know more about the Reasons for Hard Drive Noise please refer to the mentioned link: https://support-en.wd.com/app/answers/detailweb/a_id/32906
Dangles
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Something inside hdd dangles, I don't know what. As if some part had fallen off inside!
No, I would not recommend this to a friendExternal Hard Drive WD EasyStore 18TB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device was not functional. Could not be set up, even by Geek Squad. Attempted back-up's consistently failed.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi, We recommend you to please let us know the entire problem in detail along with the error screenshot, so that the technical team can help troubleshoot and resolve the concern. You can open a support ticket at https://support-en.wd.com/app/askweb, the customer support team will contact you as soon as possible.
18TB Extrrnal Hard Drive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Isnt 18TB its 16.4TB when gou clear it. Would make more sense is it had an Operating System on it. I feel like its false advertizing. My PS5 is 1TB with the OS its 8.2GB Free. How do i unlock the other 1.6TBs
I would recommend this to a friend