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Customer Ratings & Reviews

Model:
WDBAMA0180HBK-NESN
SKU:
6427995
$359.99
Save $30
Comp. Value: $389.99
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Customer reviews

Rating 4.5 out of 5 stars with 751 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers value the easystore 18TB External USB 3.0 Hard Drive for its large storage capacity, reliability, reasonable price, and ease of use. Many appreciate the convenience of the USB connectivity. However, some customers have noted that the hard drive can produce a noticeable amount of noise during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-751 of 751 reviews
  • Rated 4 out of 5 stars

    Missing 2tb

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the 18 tb but I was given 16 tb. Which is fine I guess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works as expected and doesn't make a lot of noise. The USB cable could be a longer though.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    takes forever to mount and is a pain in the butt.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t going to leave a review, but I was prompted, so I figured I should leave an honest one. I have used Western Digital hard-drives for several years (this is my 4th or 5th) and for some reason my computer has a really hard time getting this hard drive to mount. Most days it takes several hours and I have to reboot, unplug, replug and wait. It’s very inconvenient as I need it connected so I can access my photos I store on it for work (I am a photographer). I am not sure if it is defective or what’s wrong but I am not satisfied with this hard drive whatsoever.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great space at a wonderful price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space at a wonderful price. I have it for a month and I am very satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 2 out of 5 stars

    A noisy gadget.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but make noticible knocking noises every 5 seconds. Why not park the heads in a safe spot when there is no activity.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it gets the jobe done and holding strong yes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WD - easystore 18TB HDD - Likely Defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the hard disk yesterday, but it was not showing up in computer. It also cannot pass the WD Drive Utilities SMART test. Searched the reason and potential solutions, then used Disk Management to check the drive. The Drive shown in the Disk Management with the issue "Not Initialized". But when trying to initialize, getting the error "The device is not ready". Never had such an issue previously for a few other WD portable drives. Will exchange a new one to see what will happen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!! HORRIBLE!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY!! I have had it for less than a year and it has stopped working. It will not load my content. Bought it based on a recommendation from a Best Buy employee, I am regretting it and it's giving me a stomachache and headache. I have 2 years' worth of work on this hard drive and it's gone. Originally was going to buy a G-Drive and the employee mentioned not getting it because of defects. Well, the defected hard drive is this horrible hard drive.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    False advertisement not 18TB but 16.3!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is false advertisement BestBuy. On the box it says 18TB. I go home and my Windows 10 shows 16.3 TB. It the drive is 16.3 TB say so. Don't like. I save a lot of important data and every Gig is important to me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WD external drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working about 3 weeks after we purchased it. It is ridiculous to spend so much money on a product that doesn't work after a short period of time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER buy a black extension cord of any kind.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes it incredibly difficult to plug anything in unless under light, and if you're trying to plug in the light, forget about it.

    No, I would not recommend this to a friend