Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 8026 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the Easystore 1TB External Hard Drive is easy to use and has a lot of storage space. Many appreciate its overall performance, compact size, and speed. Some customers have noted issues with the pre-installed software and the clarity of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 398 Showing 7,941-7,960 of 8,026 reviews
  • Rated 1 out of 5 stars

    Not Plug and Play

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Selected the WD Easystore 1 TB Portable Backup based on claim that it was “plug and play” ready for a MacBook. It is not. Computer will not recognize it. Visit to the WD site for instructions yielded no effective remedy. Google search for fixes also were fruitless. Works fine on a pc but not on a Mac. Waste of $50.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not automatic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product would not lost automatically as its supposed to do. Had to get help.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    geek squad sevice plan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't solve my problem. geek tried hard but no solution

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this external hardrive to transfer from my computer to the hard drive. Best Buy did it for me and I could not get the files on my Mac without formatting and deleting everything off the disk. Then when trying it on the original pc it no longer even shows up on the computer! Terrible product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Storage

    Rated 5 out of 5 stars

    Worth Every Penny for my PS4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit I was skeptical at first. Some of the reviews said it wouldn't work with the PS4 Slim. So I looked at a few You Tube Videos first since it doesn't come with directions. I was Amazed at how Quick and Simple this was to set up. It was basically Plug and Play. You just need to follow the steps. What also surprised me was that a second after I plugged it in, it began to download my Digital Purchased Games Automatically. The entire process took maybe 10-15 easy minutes. When it tells you do you want to format, click Yes and you're Set Up. The Other Cool thing was it was at a really nice discount at Best Buy. So for about $40 Bucks I turned my PS4 from 500GB to 1.5 TB's.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Complicated

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price but very complicated when comes to using

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Blah

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop only recognizes 32gb. So now gotta do added bs to configure, to make use of the remaining 968gb that are lost in lala land. If the space is needed short notice. Then look elsewhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible external hard drive for mac book

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given minimal help at my local best buy, to go home and not be able to use the external hard drive easily with my mac book. I spent many hours trying to read the instructions but could not figure it out. I will be returning this product, and not returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted less than a year and then became corrupted. Had a lot of necessary data on it that was lost.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    never worked

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even the geek squad had a problem with it but never they never explained how to work it-you plug it in and no info no nothing so I sent it back and go cr for it and then got the flash drive but I haven't tried that yet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had a bad experiencs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, something went really wrong when trying to format it for my iMac. Sure it would have been fine for non-Apple use. Best Buy was good in allowing me to exchange it for a few standard flash drives instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for MacBook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It states on the box that it works for MacBook but for mine it was not compatible. Maybe it was because my MacBook is a 2012. Not sure. Just wouldn’t recommend it for Mac

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never worked properly and stopped backing up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only backed up files twice. The third time it didn’t work. Geek squad doesn’t include back up services in their basic plan. So they sold me this thing and now I have to upgrade to get support for something this bad quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!! after 2 weeks it stopped working :(

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest regrets ever!!! I got this to save data from a old work computer that needed formatting. It work fine for 2 weeks and then just stopped working all the sudden. LOST ALL MY DATA :( DO NOT BUY!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still can't move, copy or send any picture or vide

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work , we download it the software, updated, etc but noting. We needed to remove some pictures from laptop now is worst witha program that not even works!! Planning on returning this device or ask Geek team to help out

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product to back my iPhone pictures and videos. Good buy. Fast and easy to use. Affordable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I'm still not Douglas.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not Douglas and I didn't buy this. If it had been me, I would have bought one of the USB SATA cradles, but what can I say? I am a cheapskate.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great until it wasn’t

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This solid state drive was awesome until it bit the dust. Would suggest buying 2 and backing both up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I've had this hard drive hour a week and using it as a backup storage for a ps4 and or crashed out after 2 uses.... not happy with this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked with it for hours and even after talking to Seagate, they couldn't get it to be recognized by my computer. It neve did work. I then sent it back.

    No, I would not recommend this to a friend